RENU SRAN
Calgary,AB
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
OFFICE ADMINISTRATION ASSISTANT
Star Finance & Compliance Inc.
Calgary, AB
08.2020 - 12.2022
- Updating customer information in the database system.
- Compiled statistical data from various sources for use in reports or presentations.
- Coordinating meetings and events including venue selection and catering orders.
- Answering telephones and directing calls to appropriate staff members.
- Preparing invoices for payment processing using accounting software programs.
- Organizing and maintaining filing systems, both manual and electronic.
- Performing data entry tasks into various databases when needed.
- Processing expense reports according to company policy.
- Ordering office supplies and equipment as needed.
- Greeting clients or visitors as they enter the office.
- Organized corporate events such as conferences, seminars or workshops.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Drove customer feedback to deliver information to management for corrective action.
ADMINISTRATION & COMMUNICATION MANAGER
Bristol Laboratories Ltd
Luton, England
06.2013 - 08.2019
- Analyzed customer feedback data from surveys to improve customer service processes.
- Identified client groups and audiences, determining best way to communicate publicity information.
- Facilitated consumer relations or relationships between managers and employees or different branch offices.
- Established and maintained working relationships with clients, government officials and media representatives.
- Conferred with labor relations managers to develop internal communications to inform employees of company activities.
- Facilitated internal communications to improve employee engagement and promote a cohesive corporate culture.
- Coordinated with legal and compliance departments to ensure all communications met regulatory requirements.
- Monitored industry trends and competitor activities to inform strategic planning and positioning.
- Coordinated with senior management to align communication efforts with overall business goals and objectives.
- Established and maintained relationships with media outlets to ensure favorable coverage and manage public relations.
Administrative Assistant
Team Singh YYC Realtors
Calgary, AB
2019 - 2020
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries regarding the upcoming projects.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Communicating to Buyers and Sellers to set up meetings with the lawyer to manage the purchase process smoothly and without any delays.
- Contacting the builders to set up meetings to discuss the upcoming housing projects.
Education
Master of Science - Business and Management
University of Bedfordshire
Luton, United KingdomBachelor's of Laws - Law And Justice Studies
Punjab University
Patiala, PunjabBachelor's of Arts - Arts
Punjabi University
Patiala, PunjabPost Grad. Diploma in Computer Application - Information Technologies
Punjab Technical University
Punjab, India 04.2003 - 05.2004
Skills
- Quickbooks
- CRM
- LIMS (Laboratory Information Management System)
- Legal requirements & reporting
- SAP
- Procurement & Purchasing
- HR & Recruitment
- Data Entry
- Customer Service
- Call handling
- Supply Management
- Advanced MS Office Suite knowledge
- Social Media and Promotions
- Spreadsheet Management
- Document Preparation
- Database Maintenance
- Office Administration
- Invoice Processing
- Bookkeeping
Languages
English
Full Professional
A1
Hindi
Native/ Bilingual
A1
Punjabi
Native/ Bilingual
A1
Timeline
OFFICE ADMINISTRATION ASSISTANT
Star Finance & Compliance Inc.
08.2020 - 12.2022
Administrative Assistant
Team Singh YYC Realtors
2019 - 2020
ADMINISTRATION & COMMUNICATION MANAGER
Bristol Laboratories Ltd
06.2013 - 08.2019
Post Grad. Diploma in Computer Application - Information Technologies
Punjab Technical University
04.2003 - 05.2004
Master of Science - Business and Management
University of Bedfordshire
Bachelor's of Laws - Law And Justice Studies
Punjab University
Bachelor's of Arts - Arts
Punjabi University
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