Seeking to join a challenging team of RESL Team with PL & I Control Management , and Product Group, that focuses on controlling policy compliance, and system controls, being innovative and efficient . I can apply my knowledge and expertise of secured and unsecured lending products and banking info , with hands on experience. Worked with various Brands FLM, PCF, Simplii and CIBC on transformation and initiating on processes and procedures within the contact center to enhance our client experience .Also proactively suggested strong controls on compliance and risk management on acquisition and pre/post-funding process. Recommended ongoing continuous improvement Ideas to enhance daily business controls, smoother operations, effective technology. My 20 years of exceptional client experience with Contact Center background and BPO business strategies will help to develop and support operations. Achieve our financial growth, revenue and strategic objectives, while increasing and fostering organizational profitability and career growth within CIBC /Simplii Team.
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