Renuka Renuka
Etobicoke,ON
Summary
I am energetic, ambitious person who has developed a matured and responsible approach to any task that I undertook, or situation that I am presented with. As I am graduate with 4 years of hospitality management and also pursuing 2-year diploma in same. I am excellent in working with others to achieve a certain objective on time with excellence and looking for the opportunity to explore more in the same field as an Intern.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
INTERN
THE LALIT
JAIPUR
- Completed the responsibility of handling housekeeping desk
- Providing guest with top- notch sanitation service
- Worked as hotel assistant- Front office, assisting guests with check-in , queries handling and providing assistance
- Worked in LE PETIT CAFÉ called Boulangerie
- Completed the responsibility of doing billing and taking orders in Boulangerie
- Worked as assistant in 24/7 a multi cuisine restaurant.
Supervisor
Mary Browns
Toronto, ON
08.2022 - Current
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Set overall vision and provided team leadership.
Supervisor
Cookstown, PIZZA HUT
01.2022 - Current
- Work in every position in pizza hut, based on need
- Train new team members on protocols and mentor closely to improve performance
- Manage shifts, including scheduling, work allocations and cash handling
- Responsible for making pizzas and ensuring that they were all cooked and safe to eat
- Investigated and resolved customer complaints in an empathetic manner.
Guest Service Associate
Best Western
Jalandhar
06.2020 - 12.2020
- Provided guests with top-notch cleaning services
- Vacuumed and buffed floors
- Provided clients with basic cleaning and deep sanitation services
- Achieved 100% satisfaction from the guests
- Cleaning rooms, hallways and restrooms
- Ensuring that linen stocks are controlled
- Collecting soiled linen from laundry.
Learning and Development Coordinator
FAIRMONT
JAIPUR
06.2019 - 08.2019
- Assist with creating new training programs
- The planning, scheduling, co-ordination and delivery of all new employee onboarding activities and programs
- Track and report on all employee training activities
- Brainstorm and organize a variety of events
- Conducting the inductions for trainees and employees
- Making stipends of trainees
- Completed the responsibility of handling all the trainees and queries
- Handling all system work
- Co-ordinating with all the trainees and handling their queries.
Education
Post-Graduation - Hospitality Management
Loyalist College of Arts And Applied Science
01.2022 - 08.2023
Bachelor - Hotel Management catering and technology
Lovely Professional University
01.2016 - 01.2020
Skills
Problem solving abilitiesundefined
Certification
Appreciation letter for exemplary performance
Appreciations
Appreciation letter was issued for exemplary performance in Learning and Development department. It was issued for the dedication displayed and noteworthy performance.
Timeline
Supervisor
Mary Browns
08.2022 - Current
Supervisor
Cookstown, PIZZA HUT
01.2022 - Current
Post-Graduation - Hospitality Management
Loyalist College of Arts And Applied Science
01.2022 - 08.2023
Guest Service Associate
Best Western
06.2020 - 12.2020
Appreciation letter for exemplary performance
08-2019
Applause letter from Talent and Culture
07-2019
Learning and Development Coordinator
FAIRMONT
06.2019 - 08.2019
Bachelor - Hotel Management catering and technology
Lovely Professional University
01.2016 - 01.2020
INTERN
THE LALIT
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