Renuka Amaradasa
Project Manager
Langley,BC
Summary
Resourceful Project Manager, Business Analyst and Operations Executive with 30 years of experience in the corporate sector. Conversant in managing volume based operations, C&I, HR management, training and development. A strong advocate of team work, empowerment and continuous improvement. Flexible with traveling and work location.
Overview
18
18
years of professional experience
Work History
Project Manager (Risk and Compliance)
HSBC Bank Canada
01.2021 - Current
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Experienced in delivering large regulatory and operational projects (Eg. Basel 3 Reforms that engaged multiple lines of business and functions).
- Maintained open communication by presenting regular updates on project status to customers (Eg. weekly working group meetings, monthly program level meetings, Steering committees and governance meetings)
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Reported regularly to project sponsors and program leads on project progress, status of action points, budget and technical problems.
- Liaised with global partners and stakeholders at different stages of projects (eg. stakeholders in multiple regions - UK, USA, India)
Risk Steward-Change/Head of Change Oversight
HSBC Bank Canada
05.2020 - 12.2020
- Provided Change Management oversight for execution risk and any material risks arising out of projects (more than 12 projects were in-scope).
Business Transformation Manager (Risk)
HSBC Bank - Canada
04.2017 - 04.2020
- Provided combination of business analysis and project management support sponsored by risk function - Eg. Privacy program, Model risk Management and Regulatory driven cross functional IT enhancements.
Process Consultant
HSBC Bank Canada
09.2016 - 03.2017
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects - Eg. KYC information automation
- Reviewed internal systems and organized training plans to address areas in need of improvement. - Eg. screen capture automation
- Developed and implemented new processes to optimize organizational performance.
- Evaluated software tools to enhance automation capabilities within core business processes, leading to reduced manual labor hours and increased accuracy rates.
Business Analyst - Change Delivery
HSBC Bank Canada
12.2011 - 08.2016
- Interacted with internal stakeholders to understand business needs and translate into requirements and project scope Eg. Annual tax project, product related changes,
- Analyzed and articulated changes required on systems and processes to comply with new regulations and project requirements Eg. FATCA
Collections Agent
CBV Collection Services Ltd.
10.2011 - 11.2011
- Solicited payment in compliance with fair debt collection practices of delinquent borrowers. Eg. minimum of 30 customers per day with average 20% conversion rate.
Financial Advisor
Investors Group Financial Services Inc. Canada
08.2011 - 09.2011
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Head of Collections and Recoveries
NDB Bank PLC.
06.2006 - 06.2011
- Managed debt collections operation, produced MI on portfolio performance, red flags, frauds, KYC deficiencies and segment analysis. Eg. maintained above average industry standard of 2.5% delinquency rate in retail credit portfolio.
Education
Certification -
CIFC - Mutual Funds Dealers Association
Canada2011
Certification -
LLQP - Insurance Council of British Columbia
Canada2011
Diploma in Banking And Finance - Banking And Finance
IBSL
Colombo Sri Lanka01.2000
Skills
- Project Management
- Risk Management
- Operations Management
- Team Leadership
- Stakeholder Relations
- Cross-Functional Collaboration
- Agile Methodologies
Languages
English
Full Professional
Timeline
Project Manager (Risk and Compliance)
HSBC Bank Canada
01.2021 - Current
Risk Steward-Change/Head of Change Oversight
HSBC Bank Canada
05.2020 - 12.2020
Business Transformation Manager (Risk)
HSBC Bank - Canada
04.2017 - 04.2020
Process Consultant
HSBC Bank Canada
09.2016 - 03.2017
Business Analyst - Change Delivery
HSBC Bank Canada
12.2011 - 08.2016
Collections Agent
CBV Collection Services Ltd.
10.2011 - 11.2011
Financial Advisor
Investors Group Financial Services Inc. Canada
08.2011 - 09.2011
Head of Collections and Recoveries
NDB Bank PLC.
06.2006 - 06.2011
Certification -
CIFC - Mutual Funds Dealers Association
Certification -
LLQP - Insurance Council of British Columbia
Diploma in Banking And Finance - Banking And Finance
IBSL
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