To obtain a job rank that will upgrade my work skills. Reliable, dedicated and client focused. Highly with great preparation and organization skills to obtain a career within a focused environment that will allow me to grow and develop.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MOA
Care and cure medical clinic
01.2023 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
MOA
Medicare clinic
06.2022 - 12.2023
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Passionate about learning and committed to continual improvement.
Supervisor
Raj palace
04.2018 - 02.2021
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Educated staff on organizational mission and goals to help employees achieve success.
Server
Guru sweets and restaurant
01.2017 - 12.2017
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Clinical instructor
Nursing college
11.2015 - 12.2016
Supervised students when administering medications to maintain patient safety.
Provided immediate and constructive feedback to students individually and as group.
Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
Increased student confidence by offering one-on-one tutoring sessions for those struggling with specific concepts or skills.
Assigned students to patients based on students' learning objectives and patient needs.
Collaborated with fellow instructors to ensure consistency in teaching methods and curriculum content.
Implemented new educational techniques to boost student comprehension while reducing learning time.
Improved student performance by defining clear goals and communicating performance metrics.
Advocated for student needs, leading to allocation of additional resources for clinical instruction program.
Improved student performance on certification exams with comprehensive review sessions.
Supported students in their research projects, guiding them through complexities of academic research and publication.
Education
Hospital unit clerk/ MOA - Health Care Management
ERP College
Calgary, AB
Health and human services management
Bow valley college
Health Care Leadership
Lambton College
Post Basic BSc. - Nursing
Rattan College
General Nursing and Midwifery Diploma -
Foris School of Nursing
INDIA, PUNJAB
Skills
Efficient in three languages: English, Punjabi and Hindi