Renolith Cataluna
235 Desrochers Blvd, SW
Summary
Motivated individual with 25 years of working experience in various industries such as supermarket, real estate, customer service industry, pharmaceutical industry, pharmacy, and fast food industries. Reliable worker and offering dedicated approach to learning and growing within production environment. Brings ability to quickly absorb and apply new procedures and techniques to ensure a quality production.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Worker
Safeway
09.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Made sure that products were produced on time and are of good quality.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Realty Manager/Real Estate Broker (Part Time)
Land Asia Realty & Development Corp.
02.2018 - 08.2024
- Coached, mentored and trained real estate agents in order to improve their job performance.
- Conducted regular meetings with agents to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity on a month per month basis.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Manager of Operations
Kevlo Ren Skinceuticals (Beauty & Wellness)
08.2016 - 08.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data on our beauty products and food supplements to develop action plans for improving services offered.
- Listing beauty products, food supplements, and cosmetics in online shops such as Shopee, TikTok, and Lazada.
- Reviewed employee performance, trained and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality and conformance.
Community Pharmacist (Part Time)
Negros Crown Enterprises, Inc.
05.2015 - 08.2024
- Educated individuals on the safe administration of prescribed medicines in compliance with medical regulations.
- Performed accurate data entry into pharmacy information systems for patient profiles and prescriptions.
- Managed inventory control of drugs, and supplies according to established policies and procedures.
- Distributed prescription medications in compliance with Philippine medical regulations.
- Counseled patients regarding over-the-counter products and lifestyle modifications.
- Resolved customer inquiries promptly and efficiently in a courteous manner.
- Educated staff members on proper techniques related to medication administration processes.
- Maintained lines of communication with patients, providing instructions and general support.
Customer Service Representative
Smiles on Demand
04.2021 - 02.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming SMS and emails, providing frontline customer support or assistance with product and service transactions.
Professional Healthcare Representative
Pfizer
04.2010 - 04.2015
- Provided product information and education to healthcare professionals.
- Developed relationships with key decision makers in the healthcare industry.
- Prepared sales reports for management review on a weekly basis.
Education
BBA - Management
Norquest College
Edmonton, None04-2026
Skills
- Expense Tracking
- Staff Development
- Marketing
- Policy Implementation
- Verbal and written communication
- Business Planning
- Sales management
- Customer Relationship Management (CRM)
- Lead Generation
- Medication Dispensing
- Verifying inventory
- Patient education and counseling
- Product packaging
- Product assembly
Certification
- Registered Philippine Pharmacist
- Licensed Real Estate Broker
- DHSUD Licensed Real Estate Broker
Languages
English
Full Professional
Accomplishments
- 5th Top Broker of the Year for Group Sales (National Category), October 2023
- 3rd Top Broker of the Year for Group Sales (National Category), October 2022
- 4th Top Broker of the Year for Group Sales (National Category), October 2020
- Top Property Consultant, Gold Awardee, Year 2015
- Achieved more than 300% March 2015 YTD for New Launch Product Apixaban (Eliquis)
- 103% Sales Achiever Nov 2014 YTD (National)
- 178% Normetec Sales Nov 2011 YTD (National)
- 266.13% Normetec Sales 2010 YTD (National)
Timeline
Production Worker
Safeway
09.2024 - Current
Customer Service Representative
Smiles on Demand
04.2021 - 02.2023
Realty Manager/Real Estate Broker (Part Time)
Land Asia Realty & Development Corp.
02.2018 - 08.2024
Manager of Operations
Kevlo Ren Skinceuticals (Beauty & Wellness)
08.2016 - 08.2024
Community Pharmacist (Part Time)
Negros Crown Enterprises, Inc.
05.2015 - 08.2024
Professional Healthcare Representative
Pfizer
04.2010 - 04.2015
- Registered Philippine Pharmacist
- Licensed Real Estate Broker
- DHSUD Licensed Real Estate Broker
BBA - Management
Norquest College
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