Reno Wright
25 Richmond St East,ON
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
The Embassy Church
03.2022 - 02.2023
- Packaged up nonperishable food items for food bank visitors.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Helped visitors pick out food items from donations.
- Restocked shelves with produce, arranging in expiry order to reduce waste.
- Approached issues proactively to best meet current and future community needs.
Retail Sales Associate
Labels
05.2019 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Recommended complementary purchases to customers, increasing revenue.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Mentored and supported sales associates, guiding them in delivering exceptional customer service and resolving issues effectively.
Education
Bachelor of Commerce in Finance - Finance
University of Ontario Institute of Technology
Oshawa, ON05.2018
Skills
- Guest Relations Management
- Plates Presentation
- Guest Flow
- Table Preparation
- Price Memorization
- Sales Expertise
- Menu Item Recommendation
- Table Bussing
- Guest Inquiries
Certification
- Smart Serve Certification
- Food Handlers Certificate
Timeline
Volunteer
The Embassy Church
03.2022 - 02.2023
Retail Sales Associate
Labels
05.2019 - 02.2022
Bachelor of Commerce in Finance - Finance
University of Ontario Institute of Technology
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