Result-driven professional having strong experience in both Business Analysis and PL/SQL development offering 4 years of experience as Business Analyst and 14 years of experience as PL/SQL developer.
Demonstrated ability in leveraging technical expertise to effectively bridge the gap between business requirements and technical solutions.
Proven expertise in requirements elicitation, process improvement, stakeholder management and communication/co-ordination with different teams.
Proficient in utilizing data visualization tools like PowerBI and Tableau to analyze complex datasets and create impactful reports and interactive dashboards.
Strong domain knowledge in ERP, HRMS, and Banking.
Comprehensive understanding of SDLC, Agile & Scrum methodologies. Experience in working with JIRA, Confluence, Git and Office365.
Basic understanding of the Azure cloud fundamentals and building on my knowledge on this.
Overview
18
18
years of professional experience
Work History
Business Analyst
Reacoms Technologies
07.2018 - 08.2022
Ally with business stakeholders to elucidate and document business processes, identifying pain points and submitting improvements.
Leading comprehensive system analysis, including requirements assemblage, system mapping, and data analysis, to sustain system enhancements and implementations.
Co-operated in the design and development of software applications, ensuring coalition with business requisite and objectives.
Facilitated workshops and focus groups to gather requirements and engage stakeholders in solution development.
Collaborated with IT teams to translate business requirements into technical specifications, ensuring successful solution delivery.
Oracle Consultant
Macro Software Systems LLC
03.2017 - 05.2018
Assisted in creating user training documents for Royal Court Affairs, Muscat(RCA).
Assisted in updates to various mobile applications that were added to the existing channels for customer convenience.
Developed feature lists, functional requirements, non-functional requirements, use cases and domain models for business domain application features.
Created detailed business process designs and prototypes for business domain application features.
Used Visio to carry out business modeling and object modeling effort to develop information business architecture and workflow diagrams for rapid and controlled application development.
Participated in the analysis of user interface design efforts; participated in design sessions, documented and validated recommendations.
Maintained test data files and monitor system configuration to ensure data integrity; reviewed data loaded and processed to identify gaps and data anomalies.
Facilitated JAD sessions to identify business rules and requirements and documented them so that they can be reviewed by both business and technical people.
Supported the development, quality assurance and implementation teams for their testing requirements and was involved in UAT.
Participated in regular team meetings with developers for reviews and walkthrough.
Technical Lead
Ziel Infosolutions Pvt Ltd
08.2013 - 01.2017
Worked with potential customers to identify their business requirements and project feasibility assessment.
Managing project-initiated tasks, including Statement of Work (SOW) review, resulting in the client’s understanding of project scope to ensure avoidance of future scope creep.
Worked closely with Project Manager to understand business issues and analyze business needs.
Collaborated with peers to analyze the data, identify trends and patterns, and provide key insights to enable the business to make informed decisions.
Worked closely with data analysts to analyze results, identify patterns and trends and draw conclusions.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Evaluated business processes/flows around various business systems and recommended solutions and improvements through gap analysis comparing the "As-Is" and "To be" state.
Assisted with the data interpretation and the creation of visualizations and data interpretation; transform information into intelligence.
Communicated insights to key stakeholders by presenting findings in a clear, concise and initiative way to ensure maximum value.
Worked with various functional teams (Sales, Customer Services, IT, Finance, and Operations team) to ensure required project deliverables are completed on time and on budget.
Organizing and participating in lessons learned activities, project audit after implementation is completed.
Developed project plans/project delivery schedules. Discussed project priorities with the clients to understand their needs. Planned accordingly to deliver client priorities to meet organizational goals.
Accountable to deliver each project deliverable outlined in the plan to ensure the project meets all required objectives on-time and on-budget.
Followed up with clients on project questions and concerns. Log, resolve, and escalate issues in a timely fashion.
Senior Software Engineer
Accel Frontline Ltd
10.2004 - 07.2013
Extensive experience in Database design, application development using Oracle 12c/11g, SQL, PLSQL, Oracle Data Integration.
Experienced in project analysis, gathering user requirements, technical design, and training clients.
Highly organized, detailed oriented, able to plan, prioritize work and meet deadlines; work well under tight deadlines.
Hands on experience with source control tools like VSS, SVN and Git.
Experience in all phases of Software development Life Cycle (SDLC) including analysis, specification, Software and database administration, development, maintenance, testing and documentation.
Expertise in determining customer needs and effectively translating those needs into solutions.
Demonstrated ability to focus on high-payoff improvements to achieve immediate bottom-line benefits.
Capacity and Planning Officer at Department of Foreign Affairs and Trade – Australian Passport OfficeCapacity and Planning Officer at Department of Foreign Affairs and Trade – Australian Passport Office