Renita Manj
North Vancouver
Summary
Experienced event and operations manager specializing in live and large public events for both not-for-profit and corporate organizations. Success stems from strong business acumen and a commitment to community-focused outcomes. Excels in implementing operational processes prioritizing onsite safety and fostering creative collaborations with stakeholders. Proven track record of assembling and training cohesive teams. Organizational skills and resourcefulness continuously identify areas for improvement and provide necessary support and structure for successful execution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager, Employee Experience Events
Arc'teryx Ltd Equipment
03.2022 - Current
- Lead the design and execution of high-impact, inclusive employee engagement programs and events; managing logistics for large-scale events, including venue management, vendor coordination, registration, housing, transportation, and catering.
- Developed and oversaw event budgets, managing 7-figure costs, ensuring cost-effectiveness, and delivering impactful, high-quality events within budgetary constraints.
- Strategically managed a global portfolio of events, such as our Summer and Winter Socials, Truth and Reconciliation Week, Arc'Adventure, Global Sales Meetings, Leadership Summit and our Purpose and Values Awards, fostering community and a sense of belonging across diverse teams.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Owned the seamless execution of our monthly all-company huddles, curating relevant content to engage, connect, and inspire our global team. partnership with the Communications team.
- Partnered with internal leadership, to translate business objectives into event programming and operations, ensuring events meet organizational goals.
Managing Director/Operations Manager
Vancouver Pride Society
09.2020 - 09.2021
- Ensured the sustainability of VPS through the development and execution of sound fiscal management policies and procedures.
- Implemented the organization’s strategic direction in line with its mission and values.
- Ensured the policies and procedures followed both the society's by-laws and the BC Societies Act
- Worked with the Board Secretary to update policies and procedures on a rolling basis.
- Oversaw Corporate Partnerships with the Partnership Coordinator in the creation of partnership proposals.
- Managed relationships with grant funding partners.
- In consultation with the Executive Director and VPS board, executed lease renewals and capital expenditures.
- Created, managed, and monitored VPS’s annual and event budget, including accounts receivable, payroll and timely collection of all outstanding payments.
Event Operations Manager
BRANDLIVE Management Group
10.2016 - 09.2020
- Managed award-winning events such as SKOOKUM Festival and Canada Day at Canada Place
- Both event awards encompassed work plans I directly created and managed, 'Most Sustainable Festival' and 'Best Emergency Preparedness & Risk Management Plan.' Negotiated contracts, created hiring practices and trained/briefed event staff
- Managed the company's annual internship program with BCIT and Capilano College
- Created an Indigenous paid internship program for those from the Musqueam, Squamish, Tsleil-Waututh nation wanting to gain experience in the events industry
- Interviewed all applicants, hired 3, trained and continued to check in, support and manage the interns during our 2018 event season.
Freelance Event Contractor
BRANDLIVE Management Group
02.2016 - 10.2016
- Developed a contractor policy manual and onboarding process for all contractors
- Assisted the Project Manager in forecasting budgets for accommodation, catering, and transportation
- Recruitment, screening, and onsite management of 200 - 850 Volunteers across two events
- Development and execution of volunteer hospitality plan including supplier sourcing and budget reconciliation.
Operations Manager
Nasco Staffing Solutions
11.2013 - 08.2015
- Managed a team of Account Managers, ensuring quality and safety standards met on all events executed
- Developed and rolled out a companywide specialized External Staff Recruitment plan
- Brand Development: provided ongoing creative input in branding elements and creating a social media presence
- U.S
- Operations Expansion: recruitment and internal HR training for all US events.
Field Operations Manager
Arc London, The Leo Burnett Group
06.2012 - 09.2013
- Managed a team of 20 Mystery Shoppers and Field Managers ensuring quality control of sampling demonstrations for our main client Tesco
- Ran monthly KPI reports, coaching Field and Staffing Managers on quality of staff
- Approved and oversaw pay claims ensuring monthly allocations and budgets were met
- Website Management: Assisted with the company rebranding with photography, content gathering and establishing a social media presence
- Internal database expert: Became the 'Super User' of the new database working with the company to improve its functionality and efficiency in booking staff.
Temporary Office Administrator
02.2012 - 06.2012
Account Manager
Nasco Staffing Solutions
07.2010 - 01.2012
- Responsible for all aspects of event staffing including hiring, scheduling/training qualified staff, preparing estimates, invoicing, payroll and administering operational policies and procedures
- Day to day liaison between clients and staff to ensure a well-organized, successful event
- Onsite team management on conferences, production work and street team promotional events
- After hour phone coverage and troubleshooting for all customer service and production events
- Website management: Assisted with the company rebranding with photography, content gathering and establishing a social media presence
- Internal database expert: Became the 'Super User' of the new database working with the company to improve its functionality and efficiency in booking staff
- Networked with special event industry members at tradeshows in pursuing new business
- Wrote press content writer for Nasco's website and appropriate publications
- Handled celebrity accounts for artists such as Britney Spears, Rhianna and Snoop Dogg.
Education
Bachelor of Arts - Sociology
University of Victoria
Public Relations Certificate -
Langara College
Skills
- Strategic Planning
- Troubleshooting and problem resolution
- Talent Development
- Operations Planning
- Team building
- Corporate Communications
- Hiring / Employee Practices
- Cross-Functional Collaboration
- Operations Management
- Budget Management
Certification
OFA LEVEL 1
Community
- Plenty of Plates
- A Better Life Foundation
- Media Relations Volunteer - BMO Vancouver Marathon
- Hospitality Volunteer - International Association of Business Communicators
- Marketing/Media Intern - Coastal Jazz and Blues Society
Languages
English
Native or Bilingual
Timeline
Senior Manager, Employee Experience Events
Arc'teryx Ltd Equipment
03.2022 - Current
Managing Director/Operations Manager
Vancouver Pride Society
09.2020 - 09.2021
Event Operations Manager
BRANDLIVE Management Group
10.2016 - 09.2020
Freelance Event Contractor
BRANDLIVE Management Group
02.2016 - 10.2016
Operations Manager
Nasco Staffing Solutions
11.2013 - 08.2015
Field Operations Manager
Arc London, The Leo Burnett Group
06.2012 - 09.2013
Temporary Office Administrator
02.2012 - 06.2012
Account Manager
Nasco Staffing Solutions
07.2010 - 01.2012
Bachelor of Arts - Sociology
University of Victoria
Public Relations Certificate -
Langara College