RENHUEI WANG
Toronto,Canada
Summary
An outgoing, bilingual professional fluent in Mandarin and English, seeking a part-time customer service position in the fashion industry. Strong retail background with a commitment to enhancing customer satisfaction through effective service. My adaptability and positive attitude make me a collaborative team player, eager to learn and contribute effectively.
Overview
6
6
years of professional experience
Work History
Sales Assistant
MUJI
10.2022 - Current
- Modelling for social media platforms to promote store products.
- Collaborating with team members to achieve seasonal store layout changes.
- Processing transactions accurately while maintaining a high level of customer service.
- Handling customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Advising customers on selecting seasonal clothing and introducing new collections, resulting in increasing sales and achieving 100% customer satisfaction.
Marketing and Media Intern
MKUP
01.2021 - 07.2022
- Engaged in photography, graphic design and video content creation.
- Managed social media accounts, resulting in increased followers and engagement rates.
- Collaborated with team members to brainstorm creative ideas for new advertising campaigns.
- Conducted thorough competitor analysis to identify opportunities for growth and improvement.
- Supported the development of marketing strategies through comprehensive market research and analysis.
Server
DIN TAI Fung Restaurant
06.2018 - 11.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Fashion Business Industry
George Brown College
Toronto, ON06-2025
Associate of Arts - Jewellery Essentials
George Brown College
Toronto, ON06-2023
Skills
- Team collaboration
- Product knowledge
- Problem-solving skills
- Point of sale operation
- Positive customer engagement
- Strong communication and interpersonal skills
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Assistant
MUJI
10.2022 - Current
Marketing and Media Intern
MKUP
01.2021 - 07.2022
Server
DIN TAI Fung Restaurant
06.2018 - 11.2020
Associate of Arts - Fashion Business Industry
George Brown College
Associate of Arts - Jewellery Essentials
George Brown College
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