Renesa Mahmood
Toronto,ON
Summary
Driven IT Manager with a proven track record at Naripokkho, enhancing user engagement by 40% through innovative web and app development. Expert in HTML, CSS, JavaScript, and Adobe Creative Suite, with a knack for cross-functional team leadership and digital literacy training. Passionate about leveraging technology for social impact and empowering marginalized groups.
Overview
9
9
years of professional experience
Work History
IT Manager
Naripokkho
Dhaka, Bangladesh
05.2018 - 05.2024
- Oversaw the design and execution of branding and marketing materials for advocacy campaigns.
• Managed and improved the organization’s website, enhancing functionality and user experience.
• Developed compelling visual content for social media, increasing engagement by 40%.
• Coordinated with cross-functional teams to deliver high-quality digital projects on time. - Enhanced organizational communications through robust networking.
- Developed Naripokkho App for organization.
Web Developer
REV Solution
Dhaka, Bangladesh
01.2015 - 04.2018
- Designed impactful visuals for campaigns aimed at women's empowerment and digital education.
•
Created and managed websites to streamline public access to resources and information.
•
Provided digital training workshops, emphasizing graphic and web design fundamentals for youth and marginalized groups. - Designed, developed, and maintained responsive and visually appealing websites using HTML, CSS, JavaScript, and modern frameworks like React and Angular.
- Collaborated with cross-functional teams, including designers, project managers, and back-end developers, to create seamless user experiences.
- Optimized website performance, achieving an average enhancing SEO rankings and user engagement.
- Developed and implemented RESTful APIs, enabling seamless integration with third-party services.
- Worked with CMS platforms like WordPress and Shopify to create custom themes, plugins, and e-commerce solutions.
- Conducted rigorous testing and debugging using tools like Chrome DevTools and Postman to ensure quality across browsers and devices.
- Maintained version control using Git and collaborated with teams on GitHub/GitLab.
- Managed hosting, deployment, and maintenance of websites using services such as AWS, Heroku, and Netlify.
- Monitored website traffic and user behavior with Google Analytics and used insights to recommend actionable improvements.
Education
Master of Business Administration -
Southeast University
Bangladesh01.2013
Diploma - Computer Science
Crative IT
Dhanmondi01-2010
Skills
- Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Web Development: HTML, CSS, JavaScript, WordPress
- OS Knowledge: Proficient with Linux distributions (Ubuntu, Debian), including customizing and troubleshooting
- Software Skills: Microsoft Office Suite, administrative software, and design collaboration tools
- Programming Knowledge: Basic Python, C for embedded systems and robotics projects
- Other Expertise: UX/UI Design, digital literacy training, and content creation for educational platforms
- SBC Expertise: Familiar with the development and use of single-board computers (SBCs) and Linux-based systems to create cost-effective computing solutions
- Technology for Social Impact: Experienced in designing user-friendly interfaces and implementing technology-driven solutions to empower youth and bridge the digital divide
Accomplishments
- Successfully managed and delivered over 50 digital design projects across corporate and educational sectors.
- Played a key role in developing digital literacy programs for underprivileged youth through NGO initiatives.
- Led the graphic design team at Square Group to achieve a 25% increase in audience engagement.
Languages
English
Professional
Bengali
Full Professional
Hindi
Professional
Spanish
Elementary
References
Available upon request.
Timeline
IT Manager
Naripokkho
05.2018 - 05.2024
Web Developer
REV Solution
01.2015 - 04.2018
Master of Business Administration -
Southeast University
Diploma - Computer Science
Crative IT