Renela Konejaty
Regina,SK
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
Work History
Cook
Boston Pizza Restaurant
12.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Manager
Bajaj Finance
03.2016 - 04.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Customer Service Representative
Oz Immigration Services
10.2008 - 02.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Computer Applications Development
University of Madras
INDIA05.2002
Skills
- Consultative Sales
- Appointment Scheduling
- Data Collection
- Product Knowledge
- Information Security
- Account Updating
- Data Entry
- Paperwork Processing
- Problem-Solving Abilities
Languages
English
Full Professional
Timeline
Cook
Boston Pizza Restaurant
12.2022 - Current
Manager
Bajaj Finance
03.2016 - 04.2020
Customer Service Representative
Oz Immigration Services
10.2008 - 02.2015
Bachelor of Science - Computer Applications Development
University of Madras
Similar Profiles
Rebecca GillieRebecca Gillie
Line Cook at Boston Pizza RestaurantLine Cook at Boston Pizza Restaurant
Ella NickersonElla Nickerson
Waitress at Boston Pizza RestaurantWaitress at Boston Pizza Restaurant
Kateri DrysdaleKateri Drysdale
Line Cook Supervisor at Boston Pizza RestaurantLine Cook Supervisor at Boston Pizza Restaurant
Riley SeamanRiley Seaman
Hostess at Boston Pizza RestaurantHostess at Boston Pizza Restaurant
Vandit ParikhVandit Parikh
Sales Associate at The Source, Bell/ BestBuy ExpressSales Associate at The Source, Bell/ BestBuy Express