Summary
Overview
Work History
Education
Skills
Desiredlocation
Languages
Timeline
Generic

RENEETA GOBERDHAN

Brampton,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Stage Windows and Doors Manufacturing Inc.
05.2024 - 07.2024
  • Review orders daily, Review and release orders on hold daily, Respond to emails and customer enquires, Attend and take part in daily meetings with HOD and co-workers, conduct follow ups with customers about their orders, Prepare Rush requests for customers, Email customers about rush requests new dates, Provide product updates and knowledge to customers about various windows, entry and patio doors
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Participated in training programs to enhance product knowledge and customer service skills.

Housekeeper

Chartwell Retirement Residences
12.2020 - 03.2021
  • Disinfected and mopped bathrooms, dining rooms,lounges,hallways,offices,stairways and other areas as directed to keep facilities sanitary and clean.
  • Cleaned and stocked resident rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Sweeps, wipes and scrubs floors using brooms and mops.
  • Performs cleaning duties according to established procedures whilst adhering to all sanitary guidelines.
  • Empties and cleans all waste containers and transport garbage to designated areas.
  • Performed laundry duties as required- sorting, washing, drying,ironing,folding,delivering clean linen and clothing to residents.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Attended in- service education sessions, staff meetings, workshops as required on the job.

Factory Worker

Chudleigh's Bakery
11.2019 - 01.2020
  • Assisted in the mass processing of pastries and cakes in a fast-paced environment, Operated machinery and equipment in processing pastries and cakes in a highly technologized environment, Handled mass packaging and labeling of pastry boxes for distribution in and out of Canada, Co-operated with and motivated production line workers in carrying out tasks., Assisted in cleaning and sanitizing the production line area after work.

Regional Cooperatives Development Officer

Ministry of Labour
02.2014 - 07.2018
  • Draft and proofread routine correspondences such as letters, emails, brochures and newsletters through the use of advanced computer software applications., Proven experience in the delivery of fast and efficient customer service in a fast-paced workplace, Strong handling of customer queries and complaints in a highly demanding environment, Scheduled and Coordinated meetings/seminars and conferences with top-level officials, Maintained filing and retrieval systems through the use of alphabetical and color-coding systems, Operated various office equipment and computers using a variety of desktop applications and keyboarding skills.

Education

Post-Graduate Certificate in Hospitality and Tourism Operations Management -

Humber College
Etobicoke, ON
11.2020

Bachelor of Social Science Degree in Public Management -

University of Guyana
Georgetown, Guyana
11.2013

Skills

  • Strong oral and written communication skills
  • Extremely organized and ability to work well with others
  • Keen attention to detail and ability to work well under pressure
  • Commitment to privacy and confidentiality
  • Exceptional customer service
  • Strong desire to learn
  • Confidentiality
  • Time management skills
  • Proficient in Microsoft Office applications
  • Administrative experience
  • Data entry
  • English
  • Conflict management
  • Construction
  • Typing
  • Microsoft Excel
  • Computer operation
  • Microsoft Windows
  • Manufacturing
  • Help desk
  • Computer skills
  • Data Entry
  • Complaint resolution

Desiredlocation

Ontario, Canada

Languages

English
Full Professional

Timeline

Customer Service Representative

Stage Windows and Doors Manufacturing Inc.
05.2024 - 07.2024

Housekeeper

Chartwell Retirement Residences
12.2020 - 03.2021

Factory Worker

Chudleigh's Bakery
11.2019 - 01.2020

Regional Cooperatives Development Officer

Ministry of Labour
02.2014 - 07.2018

Post-Graduate Certificate in Hospitality and Tourism Operations Management -

Humber College

Bachelor of Social Science Degree in Public Management -

University of Guyana

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RENEETA GOBERDHAN