Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Renee Styles

Brampton,ON

Summary

Dedicated with a proven track record in customer service, inventory management, and order processing. Committed to enhancing customer satisfaction through effective communication and attention to detail.

Overview

10
10
years of professional experience

Work History

Pharmacy Assistant

LMC Brampton Pharmacy with LMC Healthcare
Brampton, ON
11.2019 - Current

Manage the daily operations of Diabetes Depot, the online store for the Pharmacy.

  • Achieve efficient order processing and shipping of Insulin pump and other diabetes supplies across Canada through effective management of online, fax, email, and telephone orders.
  • Improve and maintain customer satisfaction by providing timely updates on order status and product availability.
  • Inventory management for order fulfillment.
  • Coordinate supply orders and receipt of high-value materials from McKesson, Ypsomed, and Medtronic to support inventory management.
  • Create and submit quote letters to Ontario government to facilitate support for customers in need of ODSP assistance.
  • Train new Diabetes Depot employees
  • Provide quotes for U.S. based procurement company for research conducted in Canada
  • Daily interactions with Pharmacy manager, Pharmacists, customers, clinic patients and all clinic staff

Pharmacy Assistant

Stutt;s Pharmacy
Orono, ON
09.2016 - 11.2019
  • Processed prescription orders accurately, ensuring compliance with regulatory standards.
  • Maintained inventory levels and conducted regular stock audits to prevent shortages in pharmacy and on shop shelves.
  • Provided checkout services to all customers for retail shop and pharmacy
  • Opened and closed Stutt's Pharmacy independently
  • Daily operation of Diabetes Depot for the pharmacy - see current job for skills

Education

Diploma of Nursing - Nursing

Sir Sandford Fleming College
Peterborough, ON

Skills

  • Customer service / answering customer questions
  • POS system operating
  • Data entry
  • Shipping and receiving
  • Utilizing email, telephone, copier and fax machines
  • Supply management
  • Inventory reconciliation
  • Order processing
  • Prescription fulfillment
  • Counter support
  • Processing payments
  • Stocking shelves

Languages

English

Timeline

Pharmacy Assistant

LMC Brampton Pharmacy with LMC Healthcare
11.2019 - Current

Pharmacy Assistant

Stutt;s Pharmacy
09.2016 - 11.2019

Diploma of Nursing - Nursing

Sir Sandford Fleming College
Renee Styles