Renee St-Georges
Sudbury,ON
Summary
Results-oriented professional with a talent for streamlining processes and adapting quickly to new tasks. Demonstrates exceptional customer service skills, patience, and effective communication in both English and French within collaborative environments. Possesses a Personal Support Worker Diploma with Honors from Everest College and a background in Linguistics from Laurentian University. Seeking a dynamic role to continue skill development and make a valuable contribution to your team. Open to connecting and discussing how I can bring added value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
T3 Income Tax Assessor
Canada Revenue Agency
03.2019 - 07.2021
- Assessed T3 Trust and Estate accounts for accuracy and compliance, managed accounting processes under tight deadlines, and developed strong analytical skills
Lead Key Holder / Floor Supervisor
Justice Tween Brands - New Sudbury Centre
06.2018 - 09.2018
- Coached Style Advisors, balanced cash registers, processed bank deposits, drove sales, and maintained stock
Inside Sales Associate
S.T.O.P. Restaurant Supply
03.2017 - 06.2017
- Organized inventory, generated quotes, processed sales, and contributed to store merchandising and audits
Housekeeper, Breakfast Attendant & Laundry Attendant
Microtel Inn & Suites
08.2016 - 11.2016
- Cleaned guest rooms, managed laundry, replenished breakfast offerings, and provided excellent customer service
Sales Associate
Motherhood Maternity
04.2016 - 09.2016
- Engaged customers, managed online orders, returns, and exchanges, and designed seasonal displays
Personal Support Worker
ICAN
01.2016 - 06.2016
- Assisted clients with daily living activities, medication management, and appointment scheduling
Office Assistant
Sparkle & Pose
05.2015 - 09.2015
- Handled bookkeeping and invoicing, supported photo shoots, and designed props for events
Personal Support Worker
Amberwood Suite Retirement Home
01.2012 - 02.2015
- Provided compassionate care for residents, assisted with daily activities and medication management
Education
Associate of Science - Personal Support Worker with Honours
Everest College
Sudbury, ON11-2011
Bachelor of Arts - Linguistics
Laurentian University
Sudbury, ON04-2006
Grade 12 Diploma - with Honours
École Secondaire Franco-Cité
Sturgeon Falls, ON06-2002
Skills
- Exceptional customer service skills
- Strong attention to detail
- Reliable and efficient
- Teamwork
- Problem-solving abilities
- Time management skills
- Quick learner
- Oral communication
- Written communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- First Aid/CPR Level C
- WHIMIS
- Smart Serve
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
T3 Income Tax Assessor
Canada Revenue Agency
03.2019 - 07.2021
Lead Key Holder / Floor Supervisor
Justice Tween Brands - New Sudbury Centre
06.2018 - 09.2018
Inside Sales Associate
S.T.O.P. Restaurant Supply
03.2017 - 06.2017
Housekeeper, Breakfast Attendant & Laundry Attendant
Microtel Inn & Suites
08.2016 - 11.2016
Sales Associate
Motherhood Maternity
04.2016 - 09.2016
Personal Support Worker
ICAN
01.2016 - 06.2016
Office Assistant
Sparkle & Pose
05.2015 - 09.2015
Personal Support Worker
Amberwood Suite Retirement Home
01.2012 - 02.2015
Associate of Science - Personal Support Worker with Honours
Everest College
Bachelor of Arts - Linguistics
Laurentian University
Grade 12 Diploma - with Honours
École Secondaire Franco-Cité
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