Andraes Schettini
Whitby,ON
Summary
Responsible and dependable associate that contributes to team and company success. Dedicated to tackling tasks and completing work. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with others. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
General Maintenance Personnel
Ajax Downs Race Track
Ajax , ON
2023.05 - Current
- Operate hand tools and power tools to make maintenance repairs and maintain grounds
- Operate, maintain and service track vehicles (tractors, sprinkler truck, pick-up trucks, skid steers, side by side and golf carts)
- Assess system operations to identify potential areas requiring maintenance services.
- Perform continuous evaluations of building systems and oversaw preventive maintenance.
- Complete documents and work requests according to company standards.
- Leverage equipment to complete tests, maintenance, repairs and overhauls.
- Perform carpentry, electrical and plumbing repairs to return equipment to functionality.
Customer Service Representative
BMO - Bank Of Montreal
Mississauga , ON
2022.03 - 2022.07
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Educated customers on special pricing opportunities and company offerings.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Shipper/Receiver
Label Supply
Whitby , ON
2019.06 - 2019.08
- Maintained work areas and kept organized.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Placed products and rotated stock per established standards.
Production Associate
Ground Effects
Whitby , ON
2019.03 - 2019.05
- Ensure customer vehicle is demasked based on the job assigned per work instructions
- Ensure the vehicle is processed in chronological order (FIFO Fist in First Out)
- Diligently maintained safety and quality standards.
- Responsible for installing trailer hitch wiring and side steps on vehicles
- Completed product assembly according to standardized procedures.
- Other duties as may be assigned
Contractor's Apprentice
AJ`s Custom Contracting
Whitby , ON
2016.09 - 2019.01
- Renovated and produced physical structures to meet timeline and budgetary constraints.
- Applied changes requested by designers, owners or inspectors to optimize work.
- Analyzed quality of workmanship and materials to guarantee high-quality finished products.
- Minimized waste and negotiated supplier purchases to reduce expenses and maintain cost-effectiveness.
Automotive Service Technician Apprentice
Whitby Mazda
Whitby , ON
2013.09 - 2016.06
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Maintained garage safety protocols to meet regulatory and company expectations.
Sales Floor Associate
Walmart
Whitby , ON
2011.09 - 2013.10
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education
Diploma - Audio Production & Engineering
Metalworks Institute
Mississauga, ON11.2022
Automotive Service Technician Level 3 Apprentice
Durham College
Oshawa, ONHigh School Diploma -
All Saints Catholic Secondary School Secondary School
Whitby, ON06.2013
Skills
- Computer Skills
- Shipping coordination
- Assembly procedures
- Materials transport
- Problem resolution
- Organizational skills
- Decision-making
- Critical thinking
Timeline
General Maintenance Personnel
Ajax Downs Race Track
2023.05 - Current
Customer Service Representative
BMO - Bank Of Montreal
2022.03 - 2022.07
Shipper/Receiver
Label Supply
2019.06 - 2019.08
Production Associate
Ground Effects
2019.03 - 2019.05
Contractor's Apprentice
AJ`s Custom Contracting
2016.09 - 2019.01
Automotive Service Technician Apprentice
Whitby Mazda
2013.09 - 2016.06
Sales Floor Associate
Walmart
2011.09 - 2013.10
Diploma - Audio Production & Engineering
Metalworks Institute
Automotive Service Technician Level 3 Apprentice
Durham College
High School Diploma -
All Saints Catholic Secondary School Secondary School
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