Renee Ramjet
Mississauga,Canada
Summary
IT professional with proven background in leading complex IT projects. Expertise in integrating new technologies and optimizing project workflows. Highly focused on team collaboration and achieving project goals, known for adaptability and reliability. Skilled in project management methodologies and stakeholder communication. Ready to utilize these skills to further contribute to the success of your organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Project Manager
Co-operators Life Insurance
03.2023 - Current
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Managed various IT projects to meet deadlines and customer requirements.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
Clerical Associate
Brampton Civic Hospital D.I/Peel Memorial Centre Urgent Care
01.2009 - 12.2022
- Provided excellent customer service by phone, and in person
- Reviewed files, records and other documents to obtain information to respond to requests.
- Assisted with onboarding of new employees.
- Responsible for retrieval, distribution, and accurate e-filing of patients' medical records
- Booked diagnostic appointments based on priority and urgency
- Occasionally assumed different roles within the department as required
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Medical Office Administrator
Brameast Family Physicians
01.2005 - 12.2022
- Maintained positive relationships with patients, coworkers and interprofessional staff
- Managed appointments, registrations and patient relations
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained strict confidentiality of sensitive patient data
- Reviewed and sent medical records to other physicians upon request.
- Coordinated with external partners such as labs, pharmacies, and referring physicians to facilitate timely access to critical patient information or services.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Trained all new employees on records management system.
Education
Diploma - IT Administration And Cybersecurity
Trios College
Toronto, ON06-2025
Skills
- Analytical skills
- Time management skills
- Written communication skills
- Multitasking
- Teamwork
- Risk management
- IT infrastructure management
- Cybersecurity best practices
Accomplishments
- Completed the Co-op Project on time and $2,000,000 under budget.
- Transitioned the organization to remote work by implementing VPNS and remote access solutions
Certification
Medical office Administration, Present
Languages
English
Native or Bilingual
Timeline
IT Project Manager
Co-operators Life Insurance
03.2023 - Current
Clerical Associate
Brampton Civic Hospital D.I/Peel Memorial Centre Urgent Care
01.2009 - 12.2022
Medical Office Administrator
Brameast Family Physicians
01.2005 - 12.2022
Diploma - IT Administration And Cybersecurity
Trios College
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