Renee Orozco
Norwalk
Summary
Dynamic Head Bartender with extensive experience at Wood Ranch BBQ, excelling in safe alcohol service and team leadership. Proven track record in developing specialty drinks and upselling menu items, significantly boosting bar revenue. Skilled in inventory management and maintaining high sanitation standards, ensuring exceptional customer satisfaction during peak service times.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Head Bartender
Wood Ranch BBQ
06.2015 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Front End Courtesy Clerk
Stater Bros
Norwalk, CA
01.2013 - 06.2015
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Restocked and organized merchandise in front lanes.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Associate of Science - History
Cerritos College
Norwalk, CA05-2023
High School Diploma -
St. Joseph High School
Lakewood, CA 09.2009 - 06.2013
Skills
- Safe alcohol service
- Attentive service
- Preparing garnishes
- Safe food handling procedures
- Sanitation
- Quality control standards
- Sharp memory
- Taking inventory
- Suggestive selling
- Team leadership
- POS system proficiency
- Customer service
Timeline
Head Bartender
Wood Ranch BBQ
06.2015 - Current
Front End Courtesy Clerk
Stater Bros
01.2013 - 06.2015
High School Diploma -
St. Joseph High School
09.2009 - 06.2013
Associate of Science - History
Cerritos College
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