RENEE NASSRALLAH
Fresno
Summary
Dedicated and driven professional with a strong passion for continuous learning. Actively seeking a position to leverage diverse skill set and extensive knowledge base. Committed to delivering exceptional results, bringing a diligent work ethic and a proven track record of success to any role. Focused on adaptability and a proactive approach, eager to contribute expertise to a dynamic and challenging work environment.
Overview
10
10
years of professional experience
Work History
Laboratory Technician II
City Of Fresno Department of Public Utilities
01.2023 - Current
- Performed testing and quality control using approved laboratory procedures and instrumentation
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave, and evaporator
- Operated complex laboratory instrumentation such as LaChat Flow Injection Analysis System, various ion chromatography instruments, and Innovox TOC analyzer
- Familiar with various forms of analytical software
- Registered and prepared samples for general analytical testing through data entry, weighing, and physical homogenization
- Maintained consumables and glassware inventory by receiving and inventorying incoming shipments
- Documented information by maintaining daily compliance logs and equipment electronic records
- Maintained documentation on tests performed in lab for regulatory audits
- Calibrated and maintained instruments to keep equipment fully operational and maintaining safety and regulatory standards
Laboratory Technician
Food Safety Net Services
09.2022 - 12.2022
- Functioned as primary data generator to record and calculate data and sign assay sheets
- Performed routine lab and department maintenance to keep area clean and orderly
- Collected and performed analytical testing on in-process products
- Maintained documentation on tests performed in lab
- Cleaned and sterilized tools and equipment to maximize specimen sterility
Behavioral Technician
Kadiant
06.2022 - 09.2022
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties
- Developed and maintained positive relationships with clients to create a safe and supportive environment
- Performed scheduled patient safety checks and documented results to establish patients' well-being
- Built and maintained positive staff relationships to promote teamwork and better serve clients
- Encouraged clients to develop work skills and participate in social, recreational, and therapeutic activities to enhance interpersonal skills or develop social relationships
- Applied de-escalation and limit-setting techniques to promote patient cooperation
Chief Medical Scribe
Community Regional Medical Center
09.2017 - 06.2022
- Company Overview: Emergency Department
- Expertly transcribed medical reports for a variety of physicians in an emergency department setting using the EPIC electronic medical record
- Attended patient-physician interactions in the emergency department and wrote narrative notes using approved abbreviations, grammar, and spelling
- Reviewed and edited outside hospital transcripts to verify and provide accurate and complete information in the electronic health record
- Managed scheduling, orientation, training, and competencies of new scribes
- Balanced new and existing projects with daily tasks to improve the program for future scribes
- Created and implemented continuing education workshops to maintain professional standards and improve interprofessional relationships
Academic Support Tutor
Eurgubian Academic Center
01.2018 - 01.2020
- Worked closely with students on specific class struggles, reviewing materials and assignments to offer targeted help
- Developed student confidence through positive reinforcement strategies
- Developed valuable problem-solving techniques with peers to provide assistance in understanding difficult concepts
- Assisted students in developing study skills and promoting life-long learning
Research Assistant
Biology Department - California State University, Fresno
05.2016 - 02.2018
- Conducted research with Caenorhabditis elegans to gain further insight into controlling plant parasitic nematodes (PPNs)
- Collaborated with other senior laboratory members to advance knowledge of agricultural parasites
- Participated in Central California Research Symposium
Supplemental Instructor
California State University, Fresno
08.2016 - 12.2017
- Created innovative and interesting lesson plans with worksheets and practice tests to assist students in Biology 1A to fully integrate learning
- Maintained strong knowledge of course requirements and school policies
- Applied various teaching aids to minimize learning gaps and instruct and motivate students
- Recorded attendance data to report to program managers
- Provided consistent office hours to meet student needs as well as communicating student progress with the professor during weekly debriefing meetings
- Projected high achievement levels to increase continued student enrollment
Receptionist
Planet Hair Incorporated
07.2015 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided excellent customer service via telephone for appointment reminders, scheduling, and answering questions
- Answered and directed incoming calls using a multi-line telephone system
- Handled payment processing and provided customers with receipts and proper bills and change
- Managed customer complaints and rectified issues to complete satisfaction
Education
Bachelor of Science - Biology
California State University, Fresno
05-2020
Skills
- Knowledge of Epic EMR and ICD-10-CM codes and HIPPA compliant documentation
- Excellent written and verbal communication
- Collaborative individual with an optimistic outlook
- Extensive anatomy/physiology knowledge
- Strategic planning skills
- Complex problem-solving
- Hazardous Material Handling
- Infection Control Procedures
- Reliability and trustworthiness
- Proficient in Analytical Software
Timeline
Laboratory Technician II
City Of Fresno Department of Public Utilities
01.2023 - Current
Laboratory Technician
Food Safety Net Services
09.2022 - 12.2022
Behavioral Technician
Kadiant
06.2022 - 09.2022
Academic Support Tutor
Eurgubian Academic Center
01.2018 - 01.2020
Chief Medical Scribe
Community Regional Medical Center
09.2017 - 06.2022
Supplemental Instructor
California State University, Fresno
08.2016 - 12.2017
Research Assistant
Biology Department - California State University, Fresno
05.2016 - 02.2018
Receptionist
Planet Hair Incorporated
07.2015 - 08.2016
Bachelor of Science - Biology
California State University, Fresno
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