Summary
Overview
Work History
Education
Skills
Timeline
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RENEE MCFARLANE

Toronto

Summary

Dynamic and results-driven Cashier Manager at Sunrise Caribbean Restaurant with a proven track record in enhancing customer satisfaction and team leadership. Skilled in cash handling and problem-solving, I effectively resolved customer complaints, fostering loyalty and repeat business. Punctual and reliable, I thrive in fast-paced environments while maintaining a positive attitude.

Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Burger King
11.2019 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier Manager

Sunrise Caribbean Restaurant
04.2016 - 04.2018
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Education

Bachelor of Science -

University of Toronto
Toronto, None

High School Diploma -

Alexander Mackenzie HS
Richmond Hill, ON
06-1997

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Punctual and reliable
  • Positive attitude
  • Flexible schedule
  • Team management
  • Cash register operation

Timeline

Cashier Team Lead

Burger King
11.2019 - Current

Cashier Manager

Sunrise Caribbean Restaurant
04.2016 - 04.2018

Bachelor of Science -

University of Toronto

High School Diploma -

Alexander Mackenzie HS

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RENEE MCFARLANE