Renee Lang
Vista
Summary
Dynamic and results-driven professional with outstanding interpersonal skills and a strong work ethic, demonstrated at Audi Wilsonville. Proven track record in customer engagement and sales, consistently achieving company-defined goals. Adept at managing operations and fostering team collaboration, ensuring client satisfaction through effective communication and product knowledge.
Overview
8
8
years of professional experience
Work History
Product Specialist
Audi Wilsonville
10.2019 - 09.2020
- Helped clients choose an appropriate vehicle based on their specific needs and budget.
- Researched product's technical specifications, and accurately communicated information to client.
- Demonstrated the vehicle's functions, to help educate the client, in order to increase usability of the product.
- Used communication skills to converse with them as they waited for the next step of the buying process.
- Expressed consideration for each client's unique personality.
Sales Associate
North West Jeep Chrysler Dodge Ram
08.2015 - 10.2019
- Built rapport and trust with customers by listening to their individual needs.
- Guided customers through the purchasing process with over 1K vehicles to choose from.
- Staid up-to-date on vehicle features and financing options.
- Worked as a team-playing, by communicating with managers' and co-workers regarding a client's questions and concerns.
Customer Service Sales Representative
Mcloughlin Chevrolet
11.2014 - 08.2015
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
Used Car Sales Consultant
Dick's Hillsboro Hyundai
06.2014 - 11.2014
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Registrar
Providence St. Vincent Medical Center
03.2013 - 06.2014
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted every guest with personable approach and provided knowledgeable service.
- Updated computer system with latest information to keep records current and accurate.
Education
Licensed Naturopathic Doctor - Licensed Naturopathic Doctor
Bastyr University
San Diego, CA12-2025
Bachelor of Arts - Public Health
U.C. Berkeley
Berkeley, CA06-2011
Skills
- Outstanding interpersonal skills
- Customer engagement
- Strong work ethic
- Dependable Team Member
- Consistently on time
Timeline
Product Specialist
Audi Wilsonville
10.2019 - 09.2020
Sales Associate
North West Jeep Chrysler Dodge Ram
08.2015 - 10.2019
Customer Service Sales Representative
Mcloughlin Chevrolet
11.2014 - 08.2015
Used Car Sales Consultant
Dick's Hillsboro Hyundai
06.2014 - 11.2014
Registrar
Providence St. Vincent Medical Center
03.2013 - 06.2014
Licensed Naturopathic Doctor - Licensed Naturopathic Doctor
Bastyr University
Bachelor of Arts - Public Health
U.C. Berkeley
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