Renee Keats
Clarenville
Summary
For the last 20 years I have been a dynamic Quality Assurance Specialist with a proven track record at Foundever INC, enhancing customer satisfaction through effective problem-solving and regulatory compliance. Skilled in data analysis and coaching, I consistently optimize workflow efficiency while ensuring adherence to quality standards, driving significant improvements in operational performance.
Overview
20
20
years of professional experience
Work History
Quality Assurance Specialist
Foundever INC
11.2004 - 03.2025
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured compliance with client regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by using appropriate tools needed in the QA role.
Education
Office Administration Diploma - Office Administration
Eastern College
Clarenville06-1997
Skills
- Quality assurance
- Regulatory compliance
- Data analysis
- Test planning
- Coaching
- Training
Timeline
Quality Assurance Specialist
Foundever INC
11.2004 - 03.2025
Office Administration Diploma - Office Administration
Eastern College
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