Proven multitasker and team collaborator, I enhanced guest satisfaction and efficiency at Exploits River Motel & Restaurant by prioritizing cleanliness and organization. Skilled in kitchen cleaning and dishwashing, I also excel in customer service, ensuring a welcoming environment. Achieved a significant improvement in operational workflow, demonstrating a keen ability to adapt and excel in fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant - Part Time
Mount Peyton Hotel
05.2012 - 07.2024
Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship.
Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
Enhanced efficiency by assisting with scheduling adjustments as needed due to unexpected absences or extra workload demands.
Responded to requests from patrons for linens and toiletries.
Sorted, laundered and put away various laundry items.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Changed bed linens and collected soiled linens for cleaning.
Handled requests for extra linens, toiletries and other supplies.
Washed and put away kitchen dishes, utensils and glassware.
Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Disposed of trash and recyclables each day to avoid waste buildup.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Kept building entryway glass clean and polished for professional presentation.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeper & Laundry /kitchen Helper
Exploits River Motel & Restaurant
06.2017 - 10.2019
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Adhered to professional house cleaning checklist.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Streamlined laundry operations, sorting and treating items according to fabric care specifications.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Sorted, laundered and put away various laundry items.
Handled requests for extra linens, toiletries and other supplies.
Followed supervisor instructions to complete tasks on time.
Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
Cleaned and organized kitchen stations to promote team efficiency.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
Provided reliable assistance during peak hours, managing time efficiently while maintaining a high level of quality control in food preparation.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Transported food items from storage areas to kitchen for prepping.
Managed time to juggle multiple tasks simultaneously with ease.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Stocked and rotated food items according to expiration dates.
Loaded dishes, glasses and tableware into dishwashing machines.
Maintained high personal grooming standards and uniform presentation.
Maintained composure and work quality while under stress.
Domestic Worker Kitchen /housekeeping/laundry
Central Health Services
06.2016 - 08.2017
Part time - call in
Maintained a safe and sanitary environment for clients through thorough cleaning and disinfection procedures.
Provided compassionate care to elderly clients or those with special needs, assisting with daily living activities.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disinfected bathrooms and shower stalls and bathtubs.
Washed, dried, folded & delivered laundry for all care residents.
Worked preparing food trays & delivery to residents