Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Renee Hynes

Bishop's Falls,NL

Summary

Proven multitasker and team collaborator, I enhanced guest satisfaction and efficiency at Exploits River Motel & Restaurant by prioritizing cleanliness and organization. Skilled in kitchen cleaning and dishwashing, I also excel in customer service, ensuring a welcoming environment. Achieved a significant improvement in operational workflow, demonstrating a keen ability to adapt and excel in fast-paced settings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Housekeeping Attendant - Part Time

Mount Peyton Hotel
05.2012 - 07.2024
  • Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship.
  • Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
  • Enhanced efficiency by assisting with scheduling adjustments as needed due to unexpected absences or extra workload demands.
  • Responded to requests from patrons for linens and toiletries.
  • Sorted, laundered and put away various laundry items.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Handled requests for extra linens, toiletries and other supplies.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeper & Laundry /kitchen Helper

Exploits River Motel & Restaurant
06.2017 - 10.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
  • Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
  • Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
  • Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
  • Provided reliable assistance during peak hours, managing time efficiently while maintaining a high level of quality control in food preparation.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Transported food items from storage areas to kitchen for prepping.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Maintained high personal grooming standards and uniform presentation.
  • Maintained composure and work quality while under stress.

Domestic Worker Kitchen /housekeeping/laundry

Central Health Services
06.2016 - 08.2017

Part time - call in

  • Maintained a safe and sanitary environment for clients through thorough cleaning and disinfection procedures.
  • Provided compassionate care to elderly clients or those with special needs, assisting with daily living activities.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected bathrooms and shower stalls and bathtubs.
  • Washed, dried, folded & delivered laundry for all care residents.
  • Worked preparing food trays & delivery to residents
  • Food prep, peeling & cutting vegetables & fruits, refilling condiment containers, assisting with desserts ect
  • Collecting trays, loading & Unloading dishwasher & putting away all dishes.
  • Washing pots & pans

Prep Cook

Don Cherry's Sports Bar & Grill
06.2010 - 12.2012
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
  • Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
  • Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Optimized food prep sequence, significantly reducing customer wait times.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Measured and mixed ingredients according to precise recipes for best results.

Education

Grade 12 Diploma -

Cottrells Cove Academy
Cottrells Cove Nl
05.1991

Skills

  • Guest room cleanliness
  • Work Planning and Organization
  • Mopping and sweeping
  • Health and safety compliance
  • Professional and Courteous
  • Housekeeping
  • Kitchen Cleaning and Dishwashing
  • Multitasking and Prioritizing
  • Customer service-focused
  • Confidentiality and Discretion
  • Folding clean laundry
  • Sorting and washing laundry
  • Linen replacement
  • Restocking supplies

Languages

English

Certification

First Aid

References

Lisa Mahaney (Manager)

Exploits RIVER Motel & Restaurant

Ph # 709 571 0812


Personal Reference

Michelle Hynes

Co worker @ Mount Peyton Hotel

Ph # 709 486 8205


Nancy Hynes

Mount Peyton Hotel

House keeping Supervisor

Ph # 709 725 0962


Dot Kelly (Owner/Manager)

Don Cherrys Sports Bar & Grill

Ph # 709 486 4500

Timeline

Housekeeper & Laundry /kitchen Helper

Exploits River Motel & Restaurant
06.2017 - 10.2019

Domestic Worker Kitchen /housekeeping/laundry

Central Health Services
06.2016 - 08.2017

Housekeeping Attendant - Part Time

Mount Peyton Hotel
05.2012 - 07.2024

Prep Cook

Don Cherry's Sports Bar & Grill
06.2010 - 12.2012

Grade 12 Diploma -

Cottrells Cove Academy
Renee Hynes