Renee Glorioso
Riverside
Summary
Detail-oriented tax analyst with strong skills in document management and spreadsheet creation. Proven ability to enhance operational efficiency through organized filing systems and accurate data entry. Strong administrative support skills contribute to improved productivity.
Overview
16
16
years of professional experience
Work History
Tax Analyst
LuLaRoe
Corona
04.2016 - 02.2026
- Facilitated audits by supplying documentation and clarifications to ensure compliance.
- Maintained organized records of tax filings and correspondence with agencies.
- Identified tax-related issues and collaborated with management to propose improvement strategies.
- Coordinated correspondence while organizing filing systems for efficient document retrieval.
- Managed customer accounts and updated information in the system.
- Assessed and facilitated Retailer's LLC corporation or DBA status requests.
- Assisted third-party companies in obtaining background information and subpoenas for retailers.
- Coordinated and confirmed on-time filing and remittance of sales tax across all 50 states.
- Confirmed all sales tax permits were active and current for every state, maintaining zero outstanding balances.
- Led Retailer support team, ensuring high-quality service standards.
- Educated new team members on sales tax and business entity policies for company.
- Crafted spreadsheets optimizing workplace efficiency.
- Answered customer inquiries and provided accurate information regarding sales tax and business entity policies.
Administrative Assistant
U.S. Colleges
Riverside
04.2015 - 10.2015
- Coordinated meetings and appointments for faculty and staff to optimize schedules.
- Maintained accurate records and updated student databases regularly.
- Assisted in preparing educational materials and resources for classes.
- Streamlined file organization and document management to enhance administrative efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered questions from customers regarding products and services offered by the company.
- Managed mailings by sorting and preparing packages for shipping to ensure timely delivery.
Greeter/Sales Assistant
Moss Bros.
San Bernardino
07.2013 - 04.2015
- Maintained cleanliness and organization of the entrance and waiting areas.
- Collaborated with team members to improve overall customer service satisfaction.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Answered customers' questions about hours, seating, current wait time, and other information.
- Directed customers to designated locations and connected them with specific personnel for efficient support.
- Trained new employees on effective customer service techniques to ensure consistent service quality.
- Maintained positive working relationship with fellow staff and management.
- Oversaw salesman's appointment logs and ensured timely support for walk-in clients.
Waitress
Starbuzz Hookah Lounge
Riverside
02.2010 - 07.2013
- Provided excellent customer service in a high-energy lounge atmosphere.
- Took and accurately processed customer orders using POS systems.
- Coordinated with team members to streamline service flow and minimize wait times.
- Informed customers about menu items, including specialty drinks and hookahs, to enhance their dining experience.
- Resolved customer inquiries and issues efficiently, enhancing overall experience.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Ensured cleanliness of lounge area by regularly sanitizing surfaces and organizing supplies.
- Trained new employees to perform duties.
Education
High School Diploma -
Summit View Independent Study
Riverside05.2010
Skills
- Data entry
- Document management
- Spreadsheet creation
- Attention to detail
- Time management
- Effective communication
- Organizational growth
Timeline
Tax Analyst
LuLaRoe
04.2016 - 02.2026
Administrative Assistant
U.S. Colleges
04.2015 - 10.2015
Greeter/Sales Assistant
Moss Bros.
07.2013 - 04.2015
Waitress
Starbuzz Hookah Lounge
02.2010 - 07.2013
High School Diploma -
Summit View Independent Study