Renee Forgie
Tupperville,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Walmart
08.2023 - Current
- Managed team schedules, balancing workloads to optimize staff coverage during peak hours.
- Developed and implemented customer service policies and procedures.
- Improved customer satisfaction ratings by addressing concerns promptly and providing effective solutions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Early Childhood Educator
St. Clair Catholic School Board
09.2012 - Current
- Developed strong relationships with families through open communication channels, parent-teacher conferences, and community events participation.
- Created a safe, nurturing environment for all children by enforcing strict health and safety protocols within the classroom.
- Improved literacy skills in young learners by incorporating storytelling, songs, and reading materials into lessons.
- Increased early numeracy understanding by integrating counting games, number recognition, and basic math concepts into everyday activities.
Education
Early Childhood Care And Education
St. Clair College
Chatham, ON04.1995
Skills
- Customer Service
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Excellent time management skills
- Cash Handling
- Classroom Management
- Documentation and Record Keeping
- Curriculum Development
Languages
English
Certification
*Current and update CPR and first Aid
*WHIMIS training
*Fraud prevention training
Timeline
Customer Service Manager
Walmart
08.2023 - Current
Early Childhood Educator
St. Clair Catholic School Board
09.2012 - Current
Early Childhood Care And Education
St. Clair College
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