Summary
Overview
Work History
Education
Skills
References
Timeline
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Renee Diu

Markham,ON

Summary

Dynamic and detail-oriented professional with experience at Markham Medical Clinic, excelling in patient communication. Proven ability to enhance workflow efficiency and manage digital record processing. Strong problem-solving skills complemented by a solid understanding of medical terminology, ensuring high-quality service and patient satisfaction.

Overview

2
2
years of professional experience

Work History

Doctor's Receptionist

Markham Medical Clinic
Markham, Ontario
01.2023 - 11.2023
  • Managed appointment scheduling using electronic health record systems.
  • Answered phone calls and responded to inquiries about medications, or booking an appointment.
  • Data annotation and labeling of medical records, and updated information to transfer paper records to digital.
  • Managed the new social media account, and oversaw content evaluation of short videos.
  • Collected patient information and verified insurance details efficiently.

Cashier

Shoppers Drugmart
Markham, Ontario
08.2022 - 08.2023
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with product inquiries and selections.
  • Maintained cleanliness and organization of the checkout area.
  • Handled cash, credit, and gift card transactions securely.
  • Collaborated with team members to optimize workflow during peak hours.

Pharmacy Assistant

Shoppers Drugmart
Markham, Ontario
01.2022 - 02.2023
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Managed inventory levels and organized stock in the pharmacy area.
  • Provided excellent customer service by answering inquiries and addressing concerns.
  • Processed prescription orders using Healthwatch software efficiently.
  • Worked independently to fill blister packs.

Education

Bachelor of Science - Occupational Health And Safety

Toronto Metropolitan University
Toronto, ON
04-2027

High School Diploma -

Pierre Elliott Trudeau High School
Markham, ON
06-2023

Skills

  • Risk assessment
  • Comfortable working independently
  • Data analysis
  • Hazard identification
  • Strong English writing skills
  • Strong attention to detail
  • Familiar with multimedia content
  • Problem solving
  • Medical terminology
  • Record processing

References

Available upon request.

Timeline

Doctor's Receptionist

Markham Medical Clinic
01.2023 - 11.2023

Cashier

Shoppers Drugmart
08.2022 - 08.2023

Pharmacy Assistant

Shoppers Drugmart
01.2022 - 02.2023

Bachelor of Science - Occupational Health And Safety

Toronto Metropolitan University

High School Diploma -

Pierre Elliott Trudeau High School

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Renee Diu