Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Renee Dhingra

Burlington,ON

Summary

Strategic and results-driven professional with a proven track record in sales leadership, committed to driving organizational success through innovation and team empowerment. Recognized for revitalizing sales operations to maximize profitability and elevate client acquisition strategies. A leader who prioritizes cultivating a culture of winning and fostering a safe workplace environment with an emphasis on accountability, situational management, and adaptability to navigate ever-changing business landscapes. I inspire and empower teams to excel, ensuring every member reaches their full potential.

Overview

8
8
years of professional experience

Work History

Sales Director

Hub Technology Group Inc.
01.2024 - Current
  • Develop and implement sales strategies for a go-to-market that aligns with the company's overall goals and objectives in key growth areas.
  • Generate company revenue by setting ambitious yet achievable sales targets, monitoring sales performance, and implementing tactics to meet or exceed those targets.
  • Manage direct and indirect reports, providing guidance, support, and coaching to ensure sales managers and sales representatives are performing at their best. This includes recruiting, hiring and onboarding new sales representatives, setting performance metrics, design and host training for employees, conducting regular performance reviews, and discuss career planning.
  • Deliver monthly / quarterly forecast through sales data analysis, identifying patterns, and using insights to make informed predictions for future revenue growth.
  • Manage a profit & loss statement through budget, allocating resources effectively, and optimizing expenditures to maximize return on investment.
  • Other responsibilities include building relationships with key clients, collaborating with marketing, and continuous evaluation of sales strategy to adapt to current market trends.

Director, Marketing & Operations

Hub Technology Group Inc.
09.2022 - Current
  • Developing and executing comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer acquisition. This involves identifying target markets, defining positioning and messaging, and selecting appropriate marketing channels.
  • Managing and maintaining company's brand identity and ensuring consistency across all marketing materials and communications. This involves developing brand guidelines, monitoring brand reputation, and responding to brand-related inquiries or issues.
  • Conducting market research to identify industry trends, competitive landscape, and customer preferences. Analyzing data to gain insights into market opportunities and inform marketing strategies.
  • Implementing lead generation strategies and tactics to attract potential customers and convert them into qualified leads.
  • Overseeing day-to-day operational activities to ensure smooth and efficient business operations. This includes managing administrative functions, optimizing processes, and implementing systems and tools to streamline workflows.
  • Build and manage a client success department from the ground up to enhance client satisfaction, retention, and loyalty. This involves defining the department's objectives, designing processes for onboarding, training, and supporting clients, and implementing systems to track and measure customer success metrics.
  • Leading a business innovation team tasked with identifying opportunities to leverage technology and implement innovative solutions to increase operational efficiency and drive business growth. overseeing the development and implementation of technology-driven initiatives, such as automation, machine learning, or artificial intelligence, to streamline processes, optimize resource allocation, and drive cost savings.
  • Identifying and managing relationships with vendors and suppliers, negotiating contracts, and ensuring that the company receives quality products and services at competitive prices.

Business Operations Manager

Hub Technology Group Inc.
03.2021 - Current
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Streamlined business processes by analyzing current procedures and implementing necessary improvements.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Oversaw day-to-day business operations amongst sales teams and advised on strategies to increase revenue and improve productivity.

Partner Business Manager

Hub Technology Group Inc.
01.2018 - Current
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Strengthened professional relationships through active participation in industry conferences and events.
  • Achieved cost savings through skillful negotiation tactics during contract renewals or termination discussions with underperforming vendors.
  • Streamlined procurement processes for increased efficiency in sourcing, negotiating, and contracting with vendors.
  • Negotiated favorable contract terms with suppliers, securing quality products at competitive prices while protecting company interests.

Client Development Representative

Hub Technology Group Inc.
10.2016 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
  • Understood each target customer's business model, mapped out organization, and identified unique technology needs.

Education

Bachelor of Science - Kinesiology

Dalhousie University
Halifax, NS
05.2022

Skills

  • Sales Leadership
  • Sales Strategies
  • Conflict Resolution
  • Team Building
  • Goals and performance
  • Accountability Leadership
  • Vendor Management
  • Sales Pipeline Management
  • Contract Negotiations
  • Key Performance Indicator Tracking
  • Decision Making
  • Revenue Forecasting

Websites

Accomplishments

    Award Recipient: ENX Magazine, 2024 Difference Maker

    Award Nomination: Top 100 Women, Future Leaders

    Award Nomination: Women in IT Summit, Next Gen Leader

Languages

English
Native or Bilingual

Timeline

Sales Director

Hub Technology Group Inc.
01.2024 - Current

Director, Marketing & Operations

Hub Technology Group Inc.
09.2022 - Current

Business Operations Manager

Hub Technology Group Inc.
03.2021 - Current

Partner Business Manager

Hub Technology Group Inc.
01.2018 - Current

Client Development Representative

Hub Technology Group Inc.
10.2016 - Current

Bachelor of Science - Kinesiology

Dalhousie University

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Renee Dhingra