Renee Ackerman
Fort McMurray,AB
Summary
Detail-oriented professional with over 7 years of experience in office management. Proficient in data analysis, payroll processing, and team supervision. Committed to improving organizational processes and facilitating effective communication across departments.
Overview
11
11
years of professional experience
Work History
Office Manager
McMurray Roofing Ltd
Fort McMurray, Alberta
02.2022 - Current
- Manage accounts payable, account receivable and general ledger maintenance.
- Managed office supplies and equipment, ensuring availability for staff use.
- Coordinated schedules and meetings for executives and team members.
- Oversaw daily office operations, maintaining a productive work environment.
- Implemented filing systems for efficient document retrieval and storage.
- Trained new employees on office procedures and best practices.
- Facilitated communication between departments to enhance workflow efficiency.
- Conducted inventory checks to maintain accurate stock levels of supplies.
- Developed office policies to streamline administrative processes and improve organization.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget to handle inventory, postage and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Assisted in recruiting, onboarding and training new employees.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Office Manager
The Brick
Fort McMurray, Alberta
04.2014 - 04.2016
- Managed customer inquiries, complaint4es and order processing with professionalism.
- Assisted in shipping and receiving ensure timely product deliveries.
- Processed payments and maintained accurate sale records.
- Maintained a well organized office environment.
Education
Office Administration -
Keyano College
Fort McMurray04-2016
Health Care Aide -
Keyano College
Fort McMurray, AB05-2014
High School Diploma -
Father Patrick Mercerdi High School
Fort McMurray06-2013
Skills
- Accounts payable and general ledger management
- Payroll Processing
- Proficiency in Sage, Microsoft office (word, excel, PowerPoint)
- Bank Reconciliation
- Data analysis and reporting
- Scheduling and inventory coordination
- Document management systems
- Customer relationship management
- Budgeting and report preparation
- Attention to detail
- Problem solving and conflict resolution
- Employee training and effective communication
- Time management
Affiliations
- Coach for Special Olympics
- Team leader on the board of Wood Buffalo Special Olympics
Timeline
Office Manager
McMurray Roofing Ltd
02.2022 - Current
Office Manager
The Brick
04.2014 - 04.2016
Office Administration -
Keyano College
Health Care Aide -
Keyano College
High School Diploma -
Father Patrick Mercerdi High School
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