Renea Celio
Antelope
Summary
Motivated and detail-oriented professional with experience providing excellent customer service, managing multiple priorities, and maintaining organized work flows. Known for positive attitude, reliability, strong work ethic and willingness to learn.
Overview
1
1
Language
33
33
years of professional experience
Work History
Transit Bus Driver
MV Transporation
03.1993 - Current
- Operated transit buses, ensuring safe and timely transportation for passengers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with disabilities, providing support and maintaining accessibility protocols.
- Navigated complex routes using GPS systems, optimizing travel efficiency and schedules.
- Communicated effectively with dispatch to report delays or emergencies promptly.
- Mentored new drivers on operational procedures and customer service best practices.
Dispatcher
MV Transit
03.1993 - Current
- Managed dispatch operations to ensure timely arrival of multiple routes.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Coordinated communication between drivers and management to enhance operational efficiency.
- Oversaw scheduling and resource allocation for optimal route planning.
- Streamlined dispatch processes, reducing response times and improving overall service quality.
- Mentored new team members on best practices in dispatch operations and safety protocols.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
High School Diploma -
Roseville High School
RosevilleSkills
- Teamwork orientation
- Customer relations skills
- Bilingual in Spanish
- Time management
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Transit Bus Driver
MV Transporation
03.1993 - Current
Dispatcher
MV Transit
03.1993 - Current
High School Diploma -
Roseville High School