Renée Urban
Victoria,British Columbia
Summary
I would like to find a part – time position where I can utilize my skills while gaining valuable experience in a customer service and support role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Assistant
Alforno Bakery & Cafe
Calgary, Alberta
09.2021 - 04.2022
- Greeted costumers and escorted them to their table
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Operated cash register for cash, cheque, and credit card transactions with excellent accuracy levels
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assistant Camp Leader
Westside Recreation Centre
Calgary, Alberta
06.2021 - 08.2021
- Assisted with the running of summer camps
- Led group activities
Ice Rink Monitor
Westside Recreation Centre
Calgary, Alberta
01.2020 - 03.2020
- Worked as an ice rink monitor
- Helped to enforce ice rink rules until the pandemic ended the volunteer program.
Education
High School Diploma -
Calgary Academy Collegiate
Calgary, AB06.2022
Bachelor of Arts - Psychology
University of Victoria
Victoria, BC04.2026
Skills
- Helping and interacting with people
- Organized and detailed oriented
- Hard working and responsible
- Experienced using Microsoft Office Suite of products
Certification
- Emergency First Aid & CPR/AED Level C
Volunteering
- January, 2020. Salvation Army - Centre of Hope, Calgary, AB. Cleaned common areas
- December, 2019. Salvation Army, Calgary, AB. Assembled Christmas toy hampers for children in need.
- November, 2019. Bethany Care Centre, Calgary, AB. Socialized with the residents and helped them with some of their daily needs.
- July - August, 2018. Colour on Fire Art Studio, Calgary, AB. Assisted customers, and helped with youth summer camps.
Timeline
Server Assistant
Alforno Bakery & Cafe
09.2021 - 04.2022
Assistant Camp Leader
Westside Recreation Centre
06.2021 - 08.2021
Ice Rink Monitor
Westside Recreation Centre
01.2020 - 03.2020
High School Diploma -
Calgary Academy Collegiate
Bachelor of Arts - Psychology
University of Victoria