Summary
Overview
Work History
Education
Skills
Certification
Volunteering
Timeline
Generic

Renée Urban

Victoria,British Columbia

Summary

I would like to find a part – time position where I can utilize my skills while gaining valuable experience in a customer service and support role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server Assistant

Alforno Bakery & Cafe
Calgary, Alberta
09.2021 - 04.2022
  • Greeted costumers and escorted them to their table
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Operated cash register for cash, cheque, and credit card transactions with excellent accuracy levels
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Assistant Camp Leader

Westside Recreation Centre
Calgary, Alberta
06.2021 - 08.2021
  • Assisted with the running of summer camps
  • Led group activities

Ice Rink Monitor

Westside Recreation Centre
Calgary, Alberta
01.2020 - 03.2020
  • Worked as an ice rink monitor
  • Helped to enforce ice rink rules until the pandemic ended the volunteer program.

Education

High School Diploma -

Calgary Academy Collegiate
Calgary, AB
06.2022

Bachelor of Arts - Psychology

University of Victoria
Victoria, BC
04.2026

Skills

  • Helping and interacting with people
  • Organized and detailed oriented
  • Hard working and responsible
  • Experienced using Microsoft Office Suite of products

Certification

  • Emergency First Aid & CPR/AED Level C


Volunteering

  • January, 2020. Salvation Army - Centre of Hope, Calgary, AB. Cleaned common areas
  • December, 2019. Salvation Army, Calgary, AB. Assembled Christmas toy hampers for children in need.
  • November, 2019. Bethany Care Centre, Calgary, AB. Socialized with the residents and helped them with some of their daily needs.
  • July - August, 2018. Colour on Fire Art Studio, Calgary, AB. Assisted customers, and helped with youth summer camps.


Timeline

Server Assistant

Alforno Bakery & Cafe
09.2021 - 04.2022

Assistant Camp Leader

Westside Recreation Centre
06.2021 - 08.2021

Ice Rink Monitor

Westside Recreation Centre
01.2020 - 03.2020

High School Diploma -

Calgary Academy Collegiate

Bachelor of Arts - Psychology

University of Victoria

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Renée Urban