Rene Sencio
Kinesiologist
Vancouver,BC
Summary
Results-oriented, highly motivated professional with a background in rehabilitation, kinesiology, and customer service, seeking a Service Coordinator role at WorkSafeBC. Known for delivering high-quality service, maintaining strong client relationships, and effectively managing multiple tasks in a fast-paced environment. Passionate about leveraging clinical experience and administrative skills to contribute to WorkSafeBC’s mission of supporting individuals through injury recovery and workplace safety.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Kinesiologist & Rehabilitation Specialist
JR Rehabilitation of CBI Health
06.2022 - Current
- Service Coordination: Managed a full caseload of 20-30 clients, prioritizing client care and ensuring timely communication to deliver high-quality services that optimized client satisfaction. Conducted thorough client evaluations through in-depth interviews and strategic questioning, building strong rapport to extract key information necessary for developing personalized and effective treatment plans.
- Administrative Skills: Balanced multiple client appointments to maintain a dynamic schedule, handling administrative tasks (billing, scheduling, and lead management) in a hybrid setting (on-site and remote), ensuring smooth operations and exceeding service quotas.
- Collaboration: Developed comprehensive treatment plans, progress reports, and clinical chart notes for insurance agencies, demonstrating expertise in articulating client limitations and progress to secure ongoing funding and treatment authorization.
- Customer Service Excellence: Fostered positive relationships with clients, insurance providers, and allied healthcare practitioners, using active listening to enhance communication and ensuring focused, effective treatment to improve client success.
Behaviour Interventionist
Pacific Autism Family Network
06.2021 - 07.2022
- Data Analysis & Reporting: Collected data to prepare monthly reports for the Senior Behavioural Consultant team for over 20 students, highlighting behavioural trends and suggesting improvements for intervention program delivery and service optimization.
- Event Coordination & Support: Assisted in organizing and executing events aimed at skill-building through physical activity for adults with (ASD), evaluating and modifying skill- based activities to promote employable skills for future employment opportunities.
Host & Banquet Server
Vancouver Airport Marriott Hotel
01.2016 - 04.2020
- Customer Service & Coordination: Delivered exceptional food service in a high-volume, fast-paced environment, ensuring client satisfaction while managing multiple service requests simultaneously.
- Team Collaboration & Leadership: Trained and mentored new staff, fostering a collaborative team environment and maintaining high levels of service
- Time Management: Prioritized tasks efficiently, took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelor of Physical Education & Coaching - Kinesiology
Douglas College
New Westminster, BC 09.2025 - 04.2021
Skills
Service Coordination & Client Care
Administrative & Organizational Skills
Time Management & Multi-tasking
Communication & Interpersonal Skills
Report Writing & Data Analysis
Problem Solving & Critical Thinking
Team Collaboration & Leadership
Certification
BCAK-Registered Kinesiologist, 04/21
Additional Information
Proficient in Microsoft Office Suite (Word, Excel, Outlook), Experience with rehabilitation software and scheduling tools
Timeline
Bachelor of Physical Education & Coaching - Kinesiology
Douglas College
09.2025 - 04.2021
Kinesiologist & Rehabilitation Specialist
JR Rehabilitation of CBI Health
06.2022 - Current
Behaviour Interventionist
Pacific Autism Family Network
06.2021 - 07.2022
Host & Banquet Server
Vancouver Airport Marriott Hotel
01.2016 - 04.2020
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