Rene Robles
Canoga Park
Summary
Empathetic Counselor known for high productivity and efficient task completion. Specialize in cognitive-behavioral techniques, crisis intervention strategies, and motivational interviewing. Excel at active listening, empathy, and communication skills, ensuring effective client support and progress.
Compassionate counselor with experience in various therapeutic techniques including cognitive behavioral therapy, solution-focused brief therapy, and group counseling. Strengths include active listening, empathy, and crisis intervention skills. Have worked closely with clients to promote mental health improvement and foster personal growth. Significant impact made by implementing successful treatment plans tailored to individual needs.
Dedicated professional with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
8
8
years of professional experience
Work History
Basic Needs Counselor
Santa Monica Community College
Santa Monica
07.2024 - Current
- Assists students in accessing essential services like food, housing, healthcare, and financial aid by connecting them with community resources, evaluating their needs, and advocating for their access to these vital services.
- Partner with other departments, community agencies, and external organizations to ensure comprehensive client support.
- Maintain accurate client records, track service utilization, and generate reports to assess program effectiveness.
- Ability to build rapport with individuals from diverse backgrounds and effectively communicate complex information.
- Extensive understanding of local social service agencies, government programs, and available support networks.
- Ability to assess needs, develop individualized plans, and monitor client progress.
- Capacity to navigate challenges, identify solutions, and advocate for clients within a complex system.
CARE Case Manager
Children’s Law Center
Monterey Park
02.2020 - Current
- Visit with clients, caretakers, and others to develop a trusting and professional relationship with clients.
- Provided case management for dual-status youth.
- Interview caretakers and children, to the extent possible, to observe and document the children’s current living situation, developmental progress, and emotional well-being.
- During client contact, the investigator is expected to note any services that have not been implemented, that may need to be implemented, or any other issues for attorney review.
- Evaluate and recommend the need for further or different services that may benefit the child and the family.
- Identify services in the community and make referrals as needed.
- Communicate regularly with the attorneys, both verbally and in writing, regarding the status of caseloads and assignments and with all relevant information regarding the client.
- With general direction from the attorney, attend Individual Education Plan (IEP) meetings, TDM, and similar team decision-making meetings, DCFS and placement staffing, hospital screenings, and Regional Center conferences.
- Manage and maintain caseload; Schedule appointments for client visits and collateral meetings.
- Supervise MSW interns and develop training.
Recovery Coach
Clementine Malibu Lake
Aguora Hills
10.2019 - Current
- Intensive experience with eating disorders, including anorexia nervosa, bulimia nervosa, and binge eating disorders.
- Developed a high level of understanding of mental health issues, emotional breakdowns, depression, anxiety, and personality disorders over two years of experience and day-to-day oversight of clients.
- I leveraged supportive therapeutic communication techniques with clients to de-escalate, reflect, give recognition, and gain a better perspective of them.
- Monitoring of clients in the daily milieu setting and the nightly apartment setting.
- Participated in weekly multidisciplinary staff meetings to work efficiently and communicate as a team for the safety and well-being of the clients.
- Developed daily charting and progress documentation of clients to keep the multidisciplinary team informed and aware of any changes or alterations in clients' health.
- Assisted clients with emergencies, both medical and psychological crises, to facilitate recovery.
GRYD Case Manager
Alliance for Community Empowerment
Canoga Park
08.2017 - 02.2020
- Provide services to the Gang Reduction Youth Development (GRYD) program participants.
- Provided case management services for the family case management model and transitional services.
- Attend to clients as the point of entry to the center/programs.
- Work with participants, including potential participants, with compiling pertinent eligibility documentation and determining program eligibility.
- Schedule participant appointments, including reminders and follow-ups.
- Assists with 'post-program' monthly follow-ups as defined by the grant and department, including working collaboratively with the Case Management staff for cases requiring intervention.
- Assist in the development and coordination of special assignments and programs.
- Data entry into multiple data entry platforms, including Excel and programmatic databases.
- Maintain organized tracking information and compile reports as required.
- Conduct program outreach and participate in various community events to promote programs.
- Perform general office duties, such as ordering supplies, answering phone calls, maintaining records in the management database, and filing documents, records, and reports.
- Organize, multi-task, and prioritize multiple projects.
- Participate in staff meetings, monthly training, department programs, and professional development training as required.
- Handle other duties as assigned.
- Supervise GRYD participants/ Student Workers/ GRYD intervention Workers.
Education
Masters' Degree - Social Work
Walden University
Minneapolis, MN05.2024
Bachelor of Science Degree - Criminal Justice
California Lutheran University
Thousand Oaks, CA05.2015
Associate Degree - Administration Justice
Los Angeles Pierce College
Woodland Hills, CA12.2010
Skills
- Bilingual: English and Spanish
- AmeriCorps/ City Year Alumni
- Mental Health First Aid Certified
- Crisis intervention
- Client advocacy
- Case management
- Service coordination
- Data entry
- Community outreach
- Needs assessment
- Cultural competency
Timeline
Basic Needs Counselor
Santa Monica Community College
07.2024 - Current
CARE Case Manager
Children’s Law Center
02.2020 - Current
Recovery Coach
Clementine Malibu Lake
10.2019 - Current
GRYD Case Manager
Alliance for Community Empowerment
08.2017 - 02.2020
Masters' Degree - Social Work
Walden University
Bachelor of Science Degree - Criminal Justice
California Lutheran University
Associate Degree - Administration Justice
Los Angeles Pierce College