Summary
Overview
Work History
Skills
Focus Related Skill Sets
Languages
Assistant Coach
Timeline
Generic

René Boucher

Long Sault,ON

Summary

Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 19-year progressive career background combined with dedication to corporate growth and development.

Overview

19
19
years of professional experience

Work History

Regional Sales Manager

Stewart Warner Canada
01.2008 - Current
  • Providing services to a diverse customer base
  • Improving customer relations through communication
  • Providing technical support on specialized equipment throughout Canada
  • Travelling to support the team, providing training to customers
  • Developing strategic accounts and implementing strategies in the field.

Customer Service

Stewart Warner Canada
05.2005 - 01.2008

Skills

  • Providing technical support for large corporations
  • Helping users with software issues relating to the use of programs to troubleshooting program installations
  • Troubleshooting hardware issues, providing solutions and reporting when warranty parts are needed
  • Proficient in Microsoft Office: use of Word, Excel and Teams on a daily basis
  • Working with JD Edwards and PowerBi daily
  • 19 years experience in Outside Sales and Customer Service in a bilingual environment
  • Covering multiple provinces, handling Strategic accounts in Canada
  • Business development and planning
  • Professional in dealing with customers in a variety worksites
  • Working in different Lubrication markets: Agriculture, Trucking, Mining, Warehouse Distributors and others
  • Specializing in Vehicle Service Equipment applications
  • Ability to work both independently and as part of a team
  • Working with Product Management on a variety of projects
  • Experienced in internal communications between departments
  • Creating Warehouse Distributor agreements for customers
  • Strategic Planning
  • Technical aptitude, able to understand our products in a mechanical sense
  • Higher Achievement in annual performance reviews
  • Sales Leadership

Focus Related Skill Sets

Management Experience

  • Managing Warehouse Distributor Agents in Canada for the last 4 years
  • Effective in dealing with difficult situations in a fast-paced environment
  • Creating contracts for our Representative Agents
  • Personnel changes and territory change assignments
  • Collaborating with other Management groups
  • Excellent ability to provide conflict resolution


Customer Relations

  • Providing excellent customer service to clients by ensuring follow-ups are completed in a timely manner
  • Listening to clients needs and providing solutions to problems to give the client’s the best support
  • Able to work in a fast-paced environment and maintain my composure while under pressure
  • Able to meet tight deadlines and quotas
  • Maintaining product knowledge to ensure clients are informed with the most up-to-date information
  • Providing customer service for clients throughout Canada in French and English


Outside Sales

  • Providing services to a diverse customer base
  • Improving customer relations through communication
  • Providing technical support on specialized equipment throughout Canada
  • Travelling to support the team, providing training to customers
  • Developing strategic accounts and implementing strategies in field

Languages

English
Native or Bilingual
French
Native or Bilingual

Assistant Coach

  • Directing and encouraging teenage boys
  • Helping build strong team spirit and integrity amongst the team
  • Developing skill building drills
  • Maintaining a positive outlook and attitude

Timeline

Regional Sales Manager

Stewart Warner Canada
01.2008 - Current

Customer Service

Stewart Warner Canada
05.2005 - 01.2008

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René Boucher