RENCY JAMES
Scarborough
Summary
Developed strong leadership and team management skills in high-volume food service environment. Effective in optimizing operations, ensuring compliance with safety standards, and enhancing customer satisfaction. Looking to transition into new field, leveraging these skills to contribute to dynamic and customer-focused organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nutrition and Food Service Supervisor (Placement Completed)
Scarborough Health Network – Centenary Hospital
01.2025 - 04.2025
- Supported supervision of kitchen staff in a healthcare setting, ensuring compliance with food safety and dietary standards
- Assisted in inventory control, ordering, and waste reduction strategies
- Verified patient meal trays for therapeutic diet compliance (e.g., diabetic, allergy-safe, low sodium)
- Maintained quality assurance by monitoring meal presentation and nutrition standards
- Fostered clear communication between kitchen staff and patients to ensure accurate meal service
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Tracked food production levels, meal counts, and supply costs.
Food Service Worker
Sage care Retirement Home
09.2024 - 04.2025
- Served meals in accordance with dietary guidelines and portion control standards
- Maintained sanitation of kitchen and dining areas, following WHMIS protocols
- Assisted in preparing and delivering therapeutic diets for residents
- Operated food service equipment and supported kitchen staff with daily prep tasks
- Monitored food temperatures and cleanliness logs to meet health inspection standards
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Sales Associate
RONA+
05.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Postgraduate Certificate - Nutrition and Food Service Management
Centennial College
Toronto, ON04.2025
Post Secondary Studies - undefined
GGHSS Manjeri
Manjeri, Kerala03.2021
Skills
- CBORD System – Meal planning, inventory tracking, and nutritional analysis
- Mealsuite - managing patient diets and meal services
- MS Office Suite – Proficient in Excel (data analysis, budgeting, reporting), Word, and PowerPoint
- Leadership & Teamwork – Experience supervising and motivating food service teams
- Regulatory Knowledge – Familiar with OH&S, WHMIS, HACCP standards
- Therapeutic Diet Knowledge – Skilled in understanding and applying nutritional guidelines
- Menu Planning & Budgeting – Experienced in cost-effective and patient-appropriate menu development
- Empathy & Communication – Compassionate care and effective team collaboration
- Time Management & Adaptability – Capable of prioritizing tasks in fast-paced environments
- Employee scheduling
Certification
- CSNM membership
- Advanced Food safety Certificate
- WHMIS Certification
- Standard first aid & CPR level BLS
- Mask fit
- Smart Serve
ADDITIONAL INFORMATION
Languages: English, Malayalam
Timeline
Nutrition and Food Service Supervisor (Placement Completed)
Scarborough Health Network – Centenary Hospital
01.2025 - 04.2025
Food Service Worker
Sage care Retirement Home
09.2024 - 04.2025
Sales Associate
RONA+
05.2023 - 08.2023
Post Secondary Studies - undefined
GGHSS Manjeri
Postgraduate Certificate - Nutrition and Food Service Management
Centennial College
Similar Profiles
MONICA KADARIMONICA KADARI
Patient Support Representative at Scarborough health network (Centenary Hospital)Patient Support Representative at Scarborough health network (Centenary Hospital)
FAREENA RAHMANFAREENA RAHMAN
Registered Nurse at Scarborough Health Network - Centenary hospitalRegistered Nurse at Scarborough Health Network - Centenary hospital
MYRIAME SAINT-LOUISMYRIAME SAINT-LOUIS
Nursing Resource Team at Scarborough Health Network - Centenary HospitalNursing Resource Team at Scarborough Health Network - Centenary Hospital
Divine AdewuiDivine Adewui
Bilingual Customer Service Representative at LineOneBilingual Customer Service Representative at LineOne
Dilpreet SinghDilpreet Singh
DZ Driver at Trust HireDZ Driver at Trust Hire