Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Community Service
Generic
RENATUS THOMPSON

RENATUS THOMPSON

Ottawa

Summary

Dynamic professional with a strong background in customer service and technical support, honed at jobs such as Mcdonald's, Solomons Fresh Market and Maestro Entertainment. Proven leadership and time-management skills, adept at delivering high-quality sound setups for live events. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonalds
12.2022 - Current
  • My duties involve helping serve customers, preparing drinks, stocking materials for my workstation and packaging orders
  • I am also well equipped to take payments and work the register
  • I train new staff when they start at Mcdonald's and crew members if they want to be cross-trained in service or kitchen. I conduct training in all aspects of the job with all the requisite tools provided.
  • I also step up and run the service floor if the managers need to step away

Cashier

Solomon's Fresh Market
06.2023 - 09.2023
  • I worked at a grocery store and my duties consisted of cashing up customers groceries, dealing with cash and debit/credit card tabs
  • Also, I assisted customers with finding different products in the store if needed

Packing Attendant

Solomons Fresh Market
06.2019 - 08.2022
  • I worked on the morning shift packing groceries for customers, stocking shelves, getting water for customers and keep the registers clear of baskets and trolleys
  • I also assisted customers in any other assistance they needed within the store

Sound Technician

Maestro Bahama Entertainment
06.2021 - 08.2021
  • I setup live entertainment at The Ocean Club A Four Seasons Resort Hotel, and other locations for special events
  • Also, I preform breakdown of speakers, sound cables and stages primarily in the Dune Restaurant at the hotel

IT Associate

Queens College
09.2019 - 03.2020
  • I was a part of an IT team
  • Our duties were to set up equipment at assemblies, services, or events
  • We also tested different audios, mics, and speakers before the actual events
  • Lastly, we created and played PowerPoints and videos on projectors

Education

College Diploma - Information And Computer Systems

Algonquin College
08.2024

Computer Information Systems

University of The Bahamas
Bahamas
01.2022

Primary and High School - undefined

Queen's College
06.2020

Skills

  • Customer service
  • Employee training
  • Delegating work
  • Product knowledge
  • Complaint resolution
  • Cleaning and sanitation
  • Decision-making
  • Team leadership
  • Cash handling

Languages

English
Native or Bilingual

Certification

  • Worker Smarter with Microsoft Word
  • Technical Support (IT) Case Studies and Capstone

Timeline

Cashier

Solomon's Fresh Market
06.2023 - 09.2023

Crew Trainer

McDonalds
12.2022 - Current

Sound Technician

Maestro Bahama Entertainment
06.2021 - 08.2021

IT Associate

Queens College
09.2019 - 03.2020

Packing Attendant

Solomons Fresh Market
06.2019 - 08.2022

Primary and High School - undefined

Queen's College

College Diploma - Information And Computer Systems

Algonquin College

Computer Information Systems

University of The Bahamas

Community Service

The Church of the Most Holy Trinity, Acolyte Leader, 2020-01, Present, Serve around the altar at an Anglican church, Responsible for hosting and leading practices, Held team-bonding activities for the young men to bond, Inspired individuals to reach their highest potential by providing coaching and mentoring support

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RENATUS THOMPSON