Renato Nicolas Lam Maquilon
Vancouver,BC
Summary
Positive, dedicated, and adaptable with strong customer service mindset. Knowledge of event setup and serving protocols combined with skills in multitasking and communication. Committed to ensuring seamless and enjoyable guest experience at every event.
Offering excellent interpersonal skills and great attitude towards learning and growing in hospitality environment. Brings understanding of service etiquette and food safety practices. Ready to use and develop multitasking and communication skills.
Overview
2
2
years of professional experience
Work History
Banquet Server
Sodexo Food Service
08.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Waiter's Assistant
Blue Ridge Buffet
03.2023 - 01.2024
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
Bachelor of Science - User Experience Design
Canadian College of Business And Technology
Vancouver, BC04-2027
Skills
- Cleanliness
- Dining area maintenance
- High-volume dining
- Food station setup
- Customer service
- Time management
- Adaptive problem solving
- Bussing and table resets
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Banquet Server
Sodexo Food Service
08.2024 - Current
Waiter's Assistant
Blue Ridge Buffet
03.2023 - 01.2024
Bachelor of Science - User Experience Design
Canadian College of Business And Technology
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