Renato Nicolas Lam Maquilon
Vancouver,BC
Summary
Proven ability to enhance customer satisfaction and dining efficiency at Blue Ridge Buffet, adept in maintaining cleanliness and managing high-volume dining areas. Excelled in conflict resolution and table bussing, contributing to a significant improvement in guest flow and service turnaround. Demonstrates exceptional problem-solving and dining area maintenance skills, ensuring a seamless dining experience.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Waiter's Assistant
Blue Ridge Buffet
03.2023 - 01.2024
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
Bachelor of Science - User Experience Design
Canadian College of Business And Technology
Vancouver, BC04.2027
Skills
- Cleanliness
- Table Bussing
- Dining area maintenance
- High-volume dining
- Food station setup
- Problem-Solving
- Table setup
- Table clearing
- Conflict Resolution
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Waiter's Assistant
Blue Ridge Buffet
03.2023 - 01.2024
Bachelor of Science - User Experience Design
Canadian College of Business And Technology