Renato leimberg
Thornhill,ON
Summary
Dedicated Passenger Service Agent with a proven track record in customer service, safety compliance, and problem-solving. Skilled in managing passenger interactions and ensuring smooth operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
Prime Flight
10.2024 - Current
Airlines: Avianca & Condor
- Checked in passengers, assigned seats, and issued boarding passes effectively.
- Facilitated check-in processes and managed baggage handling for passengers.
- Coordinated efficient boarding procedures to ensure timely departures.
- Processed lost luggage reports and coordinated recovery efforts to minimize passenger inconvenience.
- Managed lost luggage reports and facilitated recovery processes.
- Ensured compliance with safety regulations during all passenger interactions.
Education
High School Diploma -
Liceo Panamericano
Guayaquil Ecuador01-2024
Skills
- Customer service
- Safety compliance
- Problem solving
- Teamwork and cooperation
- Conflict resolution
- Empathy and patience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Standard First Aid CPR/AED Level C
Timeline
Passenger Service Agent
Prime Flight
10.2024 - Current
High School Diploma -
Liceo Panamericano