Renato Gutarra

• Directed and efficiently supervised daily restaurant operations during assigned shifts, focusing on delivering exceptional customer service.
• Created and managed work schedules, ensuring optimal coverage and expertise in beverage preparation, including cocktails.
• Trained staff in service protocols and standards, promptly addressing customer concerns to guarantee satisfaction.
• Supervised beverage inventory levels, strategically placing orders for efficient supply management.

Achievements:

• Enhanced inventory management processes, improving the accuracy of stock allocation and reducing waste by 10%. Optimized stock levels for more efficient supply management.
• Inspired a positive work environment through exemplary leadership, promoting collaboration, and effective communication within the team.

• Recruited, trained, and supervised staff, demonstrating exceptional leadership skills.
• Ascended from server to bartender, showcasing dedication and expertise in beverage preparation.
• Further promoted to Assistant Manager, attesting to performance excellence and managerial capabilities.
• Maintained meticulous inventories and ensured equipment functionality for seamless operations.
• Established and enforced service norms, contributing to a high standard of customer experience.
• Proactively managed stock levels, optimizing supply efficiency and reducing operational costs.
• Effectively handled customer inquiries and complaints, resolving issues to ensure satisfaction.
• Balanced the cash register and generated comprehensive reports for credit and debit sales, showcasing financial acumen.

Achievements:

• Successfully ascended through the ranks, from server to bartender, and finally to Assistant Manager.
• Implemented inventory optimization strategies, reducing operational waste and enhancing efficiency.
• Played a key role in establishing and maintaining service norms for improved customer experience.
• Demonstrated strong financial management skills through accurate cash register balancing and sales reporting.