Renata Alcazar Garcia
Kingston,ON
Summary
Energetic patient care coordinator offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
10
10
years of professional experience
Work History
Medical Lab Assistant
Dynacare Laboratory and Health Services Centre
05.2022 - Current
- Collect blood or other samples from patients
- Conduct routine laboratory tests and sample analyses
- Perform ECG.
- Maintained laboratory inventory including reagents and supplies.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
General Helper
Brown's Fine Food-St Lawrence College
01.2019 - 03.2021
- Ensure the highest standards of guest's experience are maintained
- Ensure all the menu items and food supplies are available to maintain location consistency
- Worked in accordance with food and safety standards
- Serve customers in a friendly, efficient manner following outline steps of service.
Dental Receptionist
Manuel Angulo
03.2014 - 01.2016
- Coordinated marketing efforts for the dental practice, including social media updates and promotional materials, contributing to increased brand awareness and patient engagement.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Expedited appointment scheduling through effective utilization of office management software systems.
- Participated in ongoing training workshops or seminars to stay updated on industry trends and best practices in dental administration management.
Education
Medical Laboratory Assistant/Technician Diploma -
Trillium College
Kingston, Canada06.2022
Basic Training Diploma - Point of Sale
Loyola School of Adult And Continuing Education
06.2021
Skills
- 5 years of cash handling, open and close, cash register
- Medical Laboratory Procedures
- Venipuncture And Phlebotomy
- Reception Management
5 years of experience providing excellent customer service in different fields
- Sample Handling
- Office Opening and Closing
- Patient Scheduling
- Patient Relations
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Lab Assistant
Dynacare Laboratory and Health Services Centre
05.2022 - Current
General Helper
Brown's Fine Food-St Lawrence College
01.2019 - 03.2021
Dental Receptionist
Manuel Angulo
03.2014 - 01.2016
Medical Laboratory Assistant/Technician Diploma -
Trillium College
Basic Training Diploma - Point of Sale
Loyola School of Adult And Continuing Education
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