RENÉ SIMARD
Gatineau,QC
Summary
Acquire experience and develop a career in a technology environment, office position, and/or artistic practice. Ideally in an environment heavily influenced by the growth and movement of multimedia practices and consumption.
Overview
9
9
years of professional experience
Work History
3D Generalist
Rainy Games
10.2021 - 09.2023
- Production of 3D props, foliage, and animals
- Production of Textures according to the standards of the art style, including UV unwrap
- Integration of assets in Unreal Engine (v4.27) and creation of their materials
- Ensuring that rigs and skeletons operate properly.
3D Generalist
Accidental Games Studio
01.2022 - Today
- Production of 3D props, and modular dungeon build kit
- Production of Textures according to the standards of the art style, including UV unwrap.
Operational Complaints and Incidents Unit
Elections Canada
03.2021 - 10.2021
- Call center and case management work
- Assimilating and handling operational complaints and incidents in the context of the 44th General election
- Handling a large volume of sensitive data from multiple streams
- Sometimes being borrowed on other teams when needed (Candidates Services team)
- Maintain a good relationship with members of the public, political entities, and ECHQ staff.
Bell Canada live order entry agent
MSI (Ottawa)
09.2018 - 03.2021
- Call center work
- Bell Canada live order entry agent for small businesses
- Maintain good relationships with sales representatives and their customers
- Validate with an excellent level of scrutiny the order requests to ensure their legitimacy and legality
- Support the sales representatives in multiple ways (qualifications, processes modifications, address creation etc.)
- Capture the client's consent with absolute transparency of the contract modalities
- Build orders for the sales representatives with an exact level of accuracy to their request
- Follow up when needed regarding particular cases
- Track all my actions clearly to ensure anyone could follow up on my stuff.
Web development
Distantia
12.2017 - 03.2018
- Website development using a variety of tools such as git and mercurial versioning systems, WordPress
- Design adjustments
- Reactive work (quick and expeditive adjustments as per the clients' requests)
- Production work, (production of a website at every step of the project)
- Customer support to set up emails on their private server.
Assisted Install retention for pending orders
MSI (Ottawa)
09.2016 - 12.2017
- Call center work
- Assisted Install retention for pending orders with Bell Canada (September 2016 to November 2016)
- Case manager for plant facilities issues with Bell Canada (November 2016 to December 2017)
- Maintain good relationships with technicians, engineers, and customers of Bell to coordinate availabilities for repairs if needed
- Manage and organize hundreds of orders and projects assigned to self, short- and long-term cases
- Investigate plant facilities issues to address material and software issues with the intention of them not resurfacing
- Counsel customers on their order's status on a personal number as well as on a queue
- Make manual adjustments with Bell Canada's 'Back Office' software
- Suggest optimizations and improvements to processes
- Update documentation on facilities projects
- Negotiate with customers to control the damage due to misinformation or insufficient service.
Assistant to the Registrar
Saint Paul University (Ottawa)
07.2016 - 09.2016
- Contractual work Assistant to the Registrar
- Exchange Emails, phone calls and documents regarding requests for transcripts and letters of attestation
- Production and shipment of transcripts, letter of attestation and delivery of digital documents
- Indexing, scanning and data entry of paper student files into a digital archive system
- Management, reservation, and organization of the rooms for the courses of the Fall 2016 and Winter 2017 in the booking system of the Saint Paul university website and staff software
- Retrieve older archived documents in order to fill manual versions of transcripts
- Call clients about particular cases and receive calls from clients with particular requests for information.
Data entry clerk
Passport Canada (Gatineau)
05.2015 - 07.2015
- Public work, contract
- Data entry clerk position for renewal and submission of passports
- Scan and archive submissions in a fast, efficient and orderly fashion
- Report errors to correctors and higher management if completion of a particular file is not conformed to the standard procedure, according to availability of resources.
Web development
Balestra Productions (Ottawa)
05.2014 - 12.2014
- Contract work, Web development, post-internship
- Production of web pages used in French TV show titled: 'Les Jumelles'
- Redesign and production of the company website in order for it to work on mobile devices
- Responsible for quality control and testing for feasibility
- Regular follow-ups and meetings with management
- Working independently.
Independent Work
Self-Employed
01.2014 - Today
- Contractual work with commissioned clients
- Website production for private businesses
- Computer building for individuals
- Leather working and costume props commissions
- Managing clients
Education
First year studies in Game Development -
Algonquin College, Woodroffe campus
01.2024
One year of university studies in Graphic Design and Administrative Practices -
Université du Québec en Outaouais
01.2016
College Degree (Diplôme d'études collégiales (DEC)) - Techniques d'intégration Multimédia -
CÉGEP de l'Outaouais, Gabrielle-Roy campus
01.2014
High School Diploma (Diplôme d'études secondaire (DES)) - PMI (Programme Micro-Informatique) -
Polyvalente de l'Érablière
01.2009
Skills
- 3D modeling
- Texturing
- Graphic design (print and
screen) - Vector and matrix graphics
- Unreal Engine asset
integration - Unreal Engine material
editor - Audio and music
production - Website development
- Photography
- French/English translation
- Project management
- C (basic)
- Visual Scripting (ex Blueprints, Substance Designer)
- HTML
- CSS
- JavaScript
- PHP
- MySQL
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Software
- Blender
- Substance Painter
- Unreal Engine 4.27+
- Substance Designer
- Substance Sampler
- zBrush
- Adobe Suite
- Microsoft Suite
- Affinity 2 Suite
- Visual Studio
- P4V Perforce
- FL Studio
- Audacity
- Asana
- Miro
Personal Qualities
- Patient
- Investigative
- Punctual
- Honest
- Creative
- Curious
- Autodidact
- Respectful
- Enthusiastic
- Works well in a team or alone
- Articulate
- Passionate
- Diligent
- Hates handing stuff late
Accomplishments
- Had the call quality award at the MSI call center renamed to my name due to consistent near-perfect call gradings year over year: the "Simard Award".
- Fall 2023 Dean's Honour List award, Game development Program, Algonquin College
- 2023/2024 Game development program, year 1 class representative.
Affiliations
Music, Gundam model kits, cooking, historical european martial arts, oriental martial arts, medieval weaponry, metal working, leather working, armor making, various folklore in literature (Ars Goetia, Irish myths and legends, Japanese Shinto gods and demons, european alchemy, etc.), woodworking, Computer hardware and building, 3D printing, driving. I'm generally interested in anything that has to do with "making something".
References
Dan Lingman,
- Professor of Game Development
- Algonquin College
- lingmad@algonquincollege.com
- 613-878-8728
Alexandre Brochu
- Senior Software development engineer
- AMD
- alexbrochu1@gmail.com
- 819-209-9772
Sydney Stockdale
- Studio Owner
- RainyGames LLC
- sydney@rainygames.co.uk
- 1-714-925-8702
Pier-Luc Simard
- Mid-level 2D/3D artist
- Ubisoft Montréal
- PLSimard3D@gmail.com
- 514-233-1704
Callum Upton
- CEO
- Upton Media Ltd.
- Callumuptonx@gmail.com
- (+44) 07926 025090
François Tessier
- Digital media Producer
- Balestra Productions Inc.
- ftessier@balestra.tv
- 514-868-1100
Timeline
3D Generalist
Accidental Games Studio
01.2022 - Today
3D Generalist
Rainy Games
10.2021 - 09.2023
Operational Complaints and Incidents Unit
Elections Canada
03.2021 - 10.2021
Bell Canada live order entry agent
MSI (Ottawa)
09.2018 - 03.2021
Web development
Distantia
12.2017 - 03.2018
Assisted Install retention for pending orders
MSI (Ottawa)
09.2016 - 12.2017
Assistant to the Registrar
Saint Paul University (Ottawa)
07.2016 - 09.2016
Data entry clerk
Passport Canada (Gatineau)
05.2015 - 07.2015
Web development
Balestra Productions (Ottawa)
05.2014 - 12.2014
Independent Work
Self-Employed
01.2014 - Today
First year studies in Game Development -
Algonquin College, Woodroffe campus
One year of university studies in Graphic Design and Administrative Practices -
Université du Québec en Outaouais
College Degree (Diplôme d'études collégiales (DEC)) - Techniques d'intégration Multimédia -
CÉGEP de l'Outaouais, Gabrielle-Roy campus
High School Diploma (Diplôme d'études secondaire (DES)) - PMI (Programme Micro-Informatique) -
Polyvalente de l'Érablière
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