Summary
Overview
Work History
Education
Skills
Websites
Additional Experience & Activities
Technical & Computer Skills
References
Timeline
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Remy Kaplan

Waterloo,ON

Summary

Dynamic sales professional with a track record of closing high-value deals. Skilled in CRM software, objection handling, and relationship building. Consistently recognized as a top performer, driving revenue growth through effective communication, and team training.

Overview

3
3
years of professional experience

Work History

Phone Sales Associate

Green and Clean Home Solutions
Toronto, Ontario
09.2024 - Current
  • Consistently ranked as the top salesperson for four consecutive months, surpassing company targets and peers.
  • Generated significant revenue growth by effectively closing high-volume phone sales, with strong conversion rates.
  • Trained and mentored new hires, improving team performance and onboarding efficiency.
  • Recognized for exceptional communication, objection handling, and relationship-building skills with clients.

Owner

Loka's Detailing
Toronto, Ontario
03.2023 - Current
  • Founded and grew Loka’s Detailing into a profitable home services company.
  • Personally trained every detailer and door-to-door salesman, ensuring consistent quality and sales results.
  • Called and closed every lead, booking directly into the production schedule I managed.
  • Grew revenue ~200% year over year by scaling headcount (+10) to expand capacity and meet demand.
  • Built sales scripts and trained new hires, lifting close rates and onboarding speed across the team.
  • Owned full funnel end-to-end: lead intake, booking, scheduling, and customer success.

Education

BBA - Business Administration

Wilfrid Laurier University
Waterloo, ON
06-2029

High School Diploma -

Etobicoke Collegiate Institute
Toronto, ON
06-2025

Skills

  • CRM Software: Pipedrive
  • Objection Handling & Closing Sales
  • Relationship Building & Rapport Development
  • Follow-Up & Client Retention
  • Communication & Persuasion
  • Sales Strategy & Process Optimization

Websites

Additional Experience & Activities

  • Volunteer: Volunteered at church art shows, supporting event setup, logistics, and community engagement.
  • Interests: Chess, strength training, content creation.
  • Baseball (Pitcher): Ontario Baseball Association experience; ongoing 1:1 coaching focused on command and velocity.
  • Umpire Training (Certified): Learned OBA rules, field mechanics, and professional signaling; developed situational awareness and calm decision-making under pressure during simulations.

Technical & Computer Skills

  • CRM & Sales Ops: Pipedrive (advanced) — pipeline hygiene, calling cadences, structured follow-up systems.
  • Marketing & Content: Davinci Resolve, Canva, TikTok/Reels/Shorts workflow, Instagram Business Suite.
  • Productivity & Docs: Google Workspace (Docs/Sheets/Slides/Drive), Microsoft Office (Word/Excel/PowerPoint).

References

References available upon request.

Timeline

Phone Sales Associate

Green and Clean Home Solutions
09.2024 - Current

Owner

Loka's Detailing
03.2023 - Current

BBA - Business Administration

Wilfrid Laurier University

High School Diploma -

Etobicoke Collegiate Institute

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Remy Kaplan