Remy Kaplan
Waterloo,ON
Summary
Dynamic sales professional with a track record of closing high-value deals. Skilled in CRM software, objection handling, and relationship building. Consistently recognized as a top performer, driving revenue growth through effective communication, and team training.
Overview
3
3
years of professional experience
Work History
Phone Sales Associate
Green and Clean Home Solutions
Toronto, Ontario
09.2024 - Current
- Consistently ranked as the top salesperson for four consecutive months, surpassing company targets and peers.
- Generated significant revenue growth by effectively closing high-volume phone sales, with strong conversion rates.
- Trained and mentored new hires, improving team performance and onboarding efficiency.
- Recognized for exceptional communication, objection handling, and relationship-building skills with clients.
Owner
Loka's Detailing
Toronto, Ontario
03.2023 - Current
- Founded and grew Loka’s Detailing into a profitable home services company.
- Personally trained every detailer and door-to-door salesman, ensuring consistent quality and sales results.
- Called and closed every lead, booking directly into the production schedule I managed.
- Grew revenue ~200% year over year by scaling headcount (+10) to expand capacity and meet demand.
- Built sales scripts and trained new hires, lifting close rates and onboarding speed across the team.
- Owned full funnel end-to-end: lead intake, booking, scheduling, and customer success.
Education
BBA - Business Administration
Wilfrid Laurier University
Waterloo, ON06-2029
High School Diploma -
Etobicoke Collegiate Institute
Toronto, ON06-2025
Skills
- CRM Software: Pipedrive
- Objection Handling & Closing Sales
- Relationship Building & Rapport Development
- Follow-Up & Client Retention
- Communication & Persuasion
- Sales Strategy & Process Optimization
Websites
Additional Experience & Activities
- Volunteer: Volunteered at church art shows, supporting event setup, logistics, and community engagement.
- Interests: Chess, strength training, content creation.
- Baseball (Pitcher): Ontario Baseball Association experience; ongoing 1:1 coaching focused on command and velocity.
- Umpire Training (Certified): Learned OBA rules, field mechanics, and professional signaling; developed situational awareness and calm decision-making under pressure during simulations.
Technical & Computer Skills
- CRM & Sales Ops: Pipedrive (advanced) — pipeline hygiene, calling cadences, structured follow-up systems.
- Marketing & Content: Davinci Resolve, Canva, TikTok/Reels/Shorts workflow, Instagram Business Suite.
- Productivity & Docs: Google Workspace (Docs/Sheets/Slides/Drive), Microsoft Office (Word/Excel/PowerPoint).
References
References available upon request.
Timeline
Phone Sales Associate
Green and Clean Home Solutions
09.2024 - Current
Owner
Loka's Detailing
03.2023 - Current
BBA - Business Administration
Wilfrid Laurier University
High School Diploma -
Etobicoke Collegiate Institute