Experienced Procurement Specialist with over 5 years of experience in the Logistics and supply chain industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
15
15
years of professional experience
1
1
Language
Work History
Logistics Associate
XPO Logistics Ltd
, ON
07.2021 - Current
Ensuring the smooth operation of last mile orders from the warehouse by associates in a safe environment and ensuring the documentation and reporting of return inwards
Supervise the last mile pick-up and delivery of over 1000 orders worth more than $200,000 weekly from warehouse to customer doorstep
Conduct root cause analysis on defective, incomplete, or late deliveries and ensure planned preventive action is implemented
Plan for and execute the periodic cycle count, sweeping and scanning of all orders in the company’s inventory into the company’s database
Keep an up-to-date record of orders in inventory and correspond with the dispatch department on pending and old orders while also planning for the maintenance of daily stock levels to be in accordance with the desired monthly and weekly levels
Achievements
Achieved 95% customer satisfaction within a six-month period with a customer rating of 4.75 on a 5-scale rating through the analysis of root cause of Point of Delivery, On Time and Happy Customer issues, and facilitating corrective actions
Achieved 100% health and safety record on projects by strategically identifying and focusing on areas of key risks and implementing training to closed identified gaps.
Procurement Associate
Myrr Springs Global Concepts Nig
09.2016 - 08.2020
Worked in cross-functional teams which included sales and maintenance departments, on product design and engineering and participated in negotiations on behalf of the company
Actively involved in the procurement process, managing project vendors, communicated product specifications, and took adequate steps to expedite the procurement process, tracking and processing transactions
Managed the preparation of tenders for work to different trades and analysed bids from vendors
Measured product and supplier Key Performance Indicators and performed various technical accounting analysis, making recommendations based on metrics, conducting research, and performing quantitative, qualitative, and statistical analyses
At the request of the purchasing manager, prepared and documented RFQs and RFPs and was actively involved in the pre-screening process for vendors
Achievements
Was an integral part of the team that successfully sourced for new material used in production that led to a 15% reduction in cost of production and in effect a 16% - 17% increase in company profits
Recommended a new application for the company that helped the company easily source for vendors, especially within short notice
Senior Crew Member/Purser
Aero Contractors (Nig.) Ltd
01.2007 - 09.2016
Managed end-to-end inflight operations including passengers and crew members management
Integrated safety through compliance with regulatory safe practices and comfort in a professional manner to ensure a high-level customer service
Took an active role in helping management operate and evolve the company to provide the best possible customer experience by actively sourcing and communicating customer feedback
Supervised and coached subordinate crew members helping build their confidence and workplace growth
Education
Graduate Certificate - Project Management
St. Lawrence College
Graduate Certificate - Supply Chain
St. Lawrence College
Bachelor of Science - Accounting
University of Lagos
Skills
Strong written and verbal communication skills along with analytical and problem-solving skillsundefined
Affiliations
Member – Project Management Institute
Training – Advocacy and Implementation of The UN SDGs