Remedios Reyes
Ottawa,Ontario
Summary
Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
13
13
years of professional experience
Work History
Chef
Filipino Grocery and Food Store
Ottawa, ON
10.2019 - Current
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Planned menus, ordered supplies and managed kitchen staff.
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
Community Service Worker
Somerset West Community Centre
Ottawa, ON
01.2024 - 12.2025
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Assisted clients in developing life skills and independent living abilities.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Facilitated recreational activities that encouraged socialization and skill development.
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Conducted home visits to assess client needs and provide guidance and resources.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
Attendant Care Worker
VHA HEALTH AND HOME SUPPORT
Ottawa, ON
10.2023 - 10.2025
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Performed household tasks such as laundry, light cleaning, grocery shopping or errands for clients unable to do so themselves.
- Provided emotional support to clients dealing with difficult life changes due to illness or disability.
- Supported clients with activities of daily living, including bathing, dressing, grooming and toileting.
- Maintained detailed records of services performed on clients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Organized oral medications for clients following dosage and schedule requirements.
- Followed safe lifting and transferring techniques to transport residents.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided personal care and assistance to clients with physical disabilities.
Personal Support Worker
Evergreen Retirement Homes
Toronto, ON
02.2013 - 02.2015
- Educated families about the patient's condition and provided support during difficult times.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Recorded client status progress and challenges in logbooks and reports.
- Prepared meals according to the dietary needs of the individuals served.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
Education
Community Service Worker
Herzing College
Ottawa, ON05-2023
Personal Support Worker
Claridge Career Institute
North York, Ontario04-2011
Associate of Science - Computer Science And Secretarial Arts
System Technology Institute
Philippines03-1997
Skills
- Issue Resolution
- Data Entry
- Needs Assessment
- Client Advocacy
- Program Planning
- Training and Mentoring
- File Management
- Activity Reporting
- Community Engagement
- Flexibility
- Teamwork
- Advocacy
- Problem-Solving
- Empathy
- Communication
- Organizational skills
- Resourcefulness
Trainings
- Trauma-Informed Care, Building a Culture of Strength
- WHMIS
- Worker Health and safety Awareness in 4 steps
- Workplace Wellbeing, Accessibility For Ontarian with Disabilities
References
References available upon request.
Timeline
Community Service Worker
Somerset West Community Centre
01.2024 - 12.2025
Attendant Care Worker
VHA HEALTH AND HOME SUPPORT
10.2023 - 10.2025
Chef
Filipino Grocery and Food Store
10.2019 - Current
Personal Support Worker
Evergreen Retirement Homes
02.2013 - 02.2015
Community Service Worker
Herzing College
Personal Support Worker
Claridge Career Institute
Associate of Science - Computer Science And Secretarial Arts
System Technology Institute
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