Remedios Mabaet
Mississauga
Summary
Proven Account Manager and dedicated Childcare/Nanny with a track record of fostering strong relationships at Copyer Enterprises Corp and enhancing children's emotional well-being. Leveraged patience, understanding, and a strong work ethic to increase client satisfaction and support family needs. Expert in toddler engagement, ensuring safety, and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Childcare/In-Home Nanny
Janet Co Go and Eleazar Balinas
02.2021 - 12.2023
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Account Manager
Copyer Enterprises Corp
01.2020 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Science - Business Administration Major in Management
University of The East Philippines
Manila, Philippines03.1996
Skills
- Strong Work Ethic
- Patience and understanding
- Reliability and punctuality
- Toddler Engagement Techniques
Languages
English
Full Professional
Timeline
Childcare/In-Home Nanny
Janet Co Go and Eleazar Balinas
02.2021 - 12.2023
Account Manager
Copyer Enterprises Corp
01.2020 - 01.2021
Bachelor of Science - Business Administration Major in Management
University of The East Philippines
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