Relna Knibbs
Weyburn,Saskatchewan
Summary
With a proven track record at the Saskatchewan Health Authority, Excelling in multidisciplinary collaboration and client advocacy, enhancing patient-centered care. Leveraging strong assessment skills and a compassionate approach, has allowed for significantly improved client outcomes. Both individual counseling and emergency intervention which is possessed showcases a comprehensive skill set in social work.
Overview
34
34
years of professional experience
9
9
years of post-secondary education
Work History
Senior Social Worker
Saskatchewan Health Authority
07.2003 - Current
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Updated client documentation for accurate, compliant and current records.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Conducted home visits to assess clients' home environment and provide support.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Developed and implemented individualized treatment plans for clients.
- Monitored clients' progress to adjust treatment plans accordingly.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
Child Protection Worker
Department of Social Services
06.2000 - 06.2003
- Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions.
- Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
- Assisted families in navigating government agencies and accessing entitlement benefits.
- Evaluated mental and physical status in minors to determine options for well being.
- Attended hearings and depositions in family court.
- Investigated home conditions to protect children from harmful environmental areas.
- Reviewed existing case records for available information to formulate plans of treatment and develop short- and long-term goals.
- Facilitated supportive services and counseling for family members to address special concerns.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Maintained detailed case histories, metrics and reports to meet strict standards.
Counsellor
Violence Intervention Program
06.1999 - 06.2000
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Guided clients in developing skills and strategies for dealing with problems.
- Facilitated group counseling sessions to support and encourage client growth.
- Developed treatment plans to help clients build self-confidence and resilience.
- Adapted counseling techniques to best suit individual needs of each client.
- Assisted clients in exploring feelings and understanding behaviors related to domestic violence.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided a safe place for individuals to come to and remove themselves from abuse.
Front Line Worker
McDonalds Restaurant
09.1990 - 11.1994
- Was well trained when it came to company operations, policies and services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Cross-trained at various positions in the store.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Sought ways to improve processes and services provided.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Social Work - Social Work
University of Regina
Regina, SK 09.1993 - 06.1999
High School Diploma -
Weyburn Comprehensive School
Weyburn, SK 09.1990 - 06.1993
Skills
- Multidisciplinary Collaboration
- Client Advocacy
- Clinical assessment
- Psychosocial Assessments
- Individual Counseling
- Discharge Planning
- Client documentation
- Resource Navigation
- Patient-centered approach
- Client Needs Assessment
- Attention to Detail
- Assessment skills
- Good communication skills
- Good problem solving skills
- Excellent time management skills
- Ability to work alone or as a team member
- Ability to adapt to the situation at hand
- Excellent skills when it comes to working with the public
- Friendly and approachable
Languages
English
Native or Bilingual
Timeline
Senior Social Worker
Saskatchewan Health Authority
07.2003 - Current
Child Protection Worker
Department of Social Services
06.2000 - 06.2003
Counsellor
Violence Intervention Program
06.1999 - 06.2000
Bachelor of Social Work - Social Work
University of Regina
09.1993 - 06.1999
Front Line Worker
McDonalds Restaurant
09.1990 - 11.1994
High School Diploma -
Weyburn Comprehensive School
09.1990 - 06.1993
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