Rekha Joshi
Port Moody,Canada
Summary
With substantial industry experience in software testing and level 2 customer support, I have collaborated closely with software developers and product managers across diverse teams spanning various countries. Proficient in a range of testing procedures, I have contributed to test case documentation, different testing stages, defect tracking, and release validations. My expertise includes Scrum, Root Cause Analysis, and defect lifecycle management. I am skilled in developing test cases for both manual and automated testing, tailored to the needs of the product and team. Additionally, I am familiar with SQL for generating test data and have a basic understanding of scripting languages like bash and python.
Overview
16
16
years of professional experience
Work History
Test Coordinator/Test Lead
Stellar Recruitment
Canada, BC
02.2021 - 11.2022
- Testing lead for implementation of SAP Payroll and Kronos TAM
- Coordinated with business users, project managers and other stakeholders in understanding business requirements and ensuring that testing aligns with business needs
- Developed comprehensive test plans, test scenarios and other test artifacts in coordination with business users
- Managed and coordinated testing activities across multiple teams, including functional, integration, regression, and user acceptance testing
- Ensured that all testing milestones and deliverables are met according to the project schedule
- Managed test results, ensuring that defects and issues are properly documented and tracked in the defect tracking system (Jira)
- Provided training and support to the business users during testing and hyper care phases of the project.
Subject Matter Expert
Toumetis
Bristol, United Kingdom
02.2018 - 07.2019
- Authored and maintained well-organized, efficient, and successful manual test cases for the entire team
- Conducted regression testing, analyzed results, and submitted observations to the QA manager and development team
- Assessed software bugs and compiled findings along with root cause analysis in documentation
- Used Jira to identify and track defects and supported development life cycles as a continuous process
- Rigorous cycles of verifying requirement traceability matrix to determine the validity of test scenarios and use cases with the functional requirements
- Performed smoke testing after every deployment to make sure the application delivered is testable
- Adhered to Agile framework completing releases every three weeks supported by defined sprints
- Trained and mentored new team members on product specifications and test procedures.
Software Tester
Pactera Singapore Pte Ltd
Singapore
05.2013 - 08.2013
- Executed test cases, identify defects, classify and raise defects, participate in defect triages
- Worked closely with User Acceptance Team's on multiple products to aid in testing and resolution of issues
- Had to take a break for early maternity leave.
Senior Subject Matter Expert
Amdocs Development Centre India Pvt. Ltd
India
09.2008 - 01.2013
- Developed and maintained functional test cases and other test artifacts like the test data, data validation, and automated scripts
- Executed manual and automated test cases and reported test results
- Isolated, replicated, reported defects, and verified fixed defects
- Kept track of the environments and their issues to prioritize the testing issues and escalate unresolved issues to avoid risk
- Conducted knowledge transfer sessions for new employees to train them about Amdocs product and tools used in testing.
Subject Matter Expert
AirTight Networks, Inc.
India
01.2007 - 09.2008
- Developed Command Line Interface using Bash scripting language
- Worked in developing database sanity scripts.
Education
Certified Tester Foundation Level (CTFL) -
ASTQB
Master's in Computer Application -
2007
Bachelor's in Computer Science -
2004
Skills
- Jira
- Requirements Analysis
- Regression Testing
- Manual Testing
- User Acceptance Testing
- Test Documentation
- Test Planning
- Functional Testing
- Test Scheduling
- Test Reporting
- Problem-Solving Abilities
- Teamwork and Collaboration
- Continuous Improvement
- Decision-Making
- Time Management
Testing Skills
- Test Plans, Cases & Processes
- Research proficiency
- Regression & Negative Testing
- Defect/Bug Tracking
- Scripting & Documentation
- Cross-platform testing
- UI & Compatibility Testing
References
References available upon request.
Timeline
Test Coordinator/Test Lead
Stellar Recruitment
02.2021 - 11.2022
Subject Matter Expert
Toumetis
02.2018 - 07.2019
Software Tester
Pactera Singapore Pte Ltd
05.2013 - 08.2013
Senior Subject Matter Expert
Amdocs Development Centre India Pvt. Ltd
09.2008 - 01.2013
Subject Matter Expert
AirTight Networks, Inc.
01.2007 - 09.2008
Certified Tester Foundation Level (CTFL) -
ASTQB
Master's in Computer Application -
2007
Bachelor's in Computer Science -
2004
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