Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Rekha Jacob

Brampton,ON

Summary


Marketing professional with comprehensive background in developing and implementing strategic marketing plans. Proven ability to drive brand awareness and foster team collaboration. Known for reliability and adaptability in dynamic environments, leveraging skills in campaign management and market analysis. Business development-focused product promoter with creativity and statistical relevance.

Overview

9
9
years of professional experience

Work History

Marketing Coordinator

Alliance Corporation
06.2023 - 09.2025
  • Managed planning, implementing and monitoring of budgets within all marketing projects and campaigns.
  • Prepared PowerPoint presentations to convey new ideas, status updates and campaign pitches.
  • Planned, organized and executed different tradeshows.
  • Collaborated effectively with events and venue staff, enhancing smooth operations before, during and after the event.
  • Created financial reports, comparing discrepancies between planned and actual budgets for investment insight.
  • Successfully coordinated marketing campaigns using Mailchimp.
  • Kept track of customer communications, details and follow-up requests on Salesforce.
  • Assisted with budget tracking and expense reporting, ensuring marketing activities remained within financial constraints.
  • Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.

Customer Service Associate

Rona
03.2018 - Current


  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Resolved concerns with products or services to help with retention and drive sales
  • Answered constant flow of customer calls with minimal wait times
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Sales Coordinator

Beyond Wireless
05.2022 - 03.2023
  • Kept detailed records of sales and customer information, updating database regularly to maintain top service
  • Social media marketing strategies to streamline sales processes and optimize communication
  • Exceeded goals through effective task prioritization and great work ethic
  • Completed monthly sales reports to highlight trends and help with team strategizing.
  • Managed inventory using software, generating reports to ascertain customer demand and growth opportunities..
  • Managed sourcing, order processing and shipping of products, delivering high standards of quality to increase customer satisfaction.

Marketing Coordinator Intern

Art Gallery Sudbury
10.2020 - 10.2021
  • Organized pursuit documentation to support marketing staff
  • Prepared minutes for board meetings
  • Shadowed professionals in different situations to increase marketing knowledge
  • Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales
  • Maintained complete database of all files, contacts and project materials
  • Helped with planning and hosting of different exhibitions
  • Designed posters and newsletters for campaigns and advertising
  • Prepared press releasing materials for all exhibitions organized.

Office Assistant

Latitude 46 Publication
01.2019 - 03.2019
  • Verified accuracy of business records by consistently updating customer information
  • Completed clerical tasks such as filing, copying and distributing mail
  • Supported staff on special assignments and projects
  • Developed presentations and generated reports to facilitate office operations.

Administrator Assistant

Sathyam Publication's
07.2016 - 09.2017
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Performed routine analysis and calculations to process data for internal reports
  • Interacted with vendors to purchase and set up services
  • Scheduled office meetings and client appointments for staff teams.

Education

Organization Management -

Cambrian College of Applied of Arts And Technology
Greater Sudbury, ON
05.2020

International Business Management -

Cambrian College of Applied of Arts And Technology
Greater Sudbury, ON
03.2019

Bachelor's In Commerce -

St.Marys College For Women's
05.2016

Skills

  • Administrative Support
  • Campaign Development
  • Social Media Management
  • Inventory Management
  • Powerpoint,Excel & Word
  • Shopify,Mailchimp & Canva
  • Marketing & Advertising
  • Power BI
  • Reporting and Performance Analysis
  • Salesforce & Active IQ

Affiliations

A business graduate with good analytical and observation skills. Versatile professional who thrives in the dynamic business environment. Self-motivated with a passion for connecting with clients to understand their needs, provide excellent customer service. Willingness to learn and adapt new skills, efficiency in customer service skills and effective communication, self-motivated and hard-working with effective time management, maintains a positive attitude in high-pressure situations, is proficient in crisis management, and ability to address and diagnose key issues related to work and work environments.

Additional Information

  • Valid Ontario Class G Driver's License
  • Canadian Citizen


Timeline

Marketing Coordinator

Alliance Corporation
06.2023 - 09.2025

Sales Coordinator

Beyond Wireless
05.2022 - 03.2023

Marketing Coordinator Intern

Art Gallery Sudbury
10.2020 - 10.2021

Office Assistant

Latitude 46 Publication
01.2019 - 03.2019

Customer Service Associate

Rona
03.2018 - Current

Administrator Assistant

Sathyam Publication's
07.2016 - 09.2017

Bachelor's In Commerce -

St.Marys College For Women's

Organization Management -

Cambrian College of Applied of Arts And Technology

International Business Management -

Cambrian College of Applied of Arts And Technology

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Rekha Jacob