Rekeysha Hadaway
Montreal
Summary
Experienced with administrative tasks and utilizes strong organizational skills to enhance office efficiency and maintaining an organized environment. Effective communication and multitasking skills to meet diverse administrative needs. Experienced with financial record management, data entry, and administrative support in accounting. Utilizes precision in handling accounts payable and receivable to maintain accurate financial records.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Goldies Bar
11.2023 - Current
- Served high customer volumes nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Credit Analyst Agent
Alterfina
01.2022 - 08.2024
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
- Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
Administrative Assistant + Accounting Support
Corbeil Électroménagers
06.2018 - 12.2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Responsible for billing/crediting for all stores, transport companies and manufacturers employed.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing all correspondence.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated project data by managing physical and digital files, monitoring spreadsheets and updating reports.
- Reception/management of all incoming inventory.
Retail Sales Associate
La Senza
02.2016 - 01.2017
- Greeted each customer and assisted in finding requested items, helping boost customer satisfaction and retention.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Calculated pricing, applied discounts and collected payment to process transactions.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Helped customers complete purchases, locate items, and join reward programs.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Atelka (Rogers)
03.2015 - 01.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Delivered service and support to each customer, paving way for future business opportunities.
- Assessed customer account information to determine current issues and potential solutions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Educated customers on special pricing opportunities and company offerings.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
DEP / DVS - Accounting
Pearson Adult Career Center
Montreal, QC10-2026
Skills
- Bilingual
- Accounting support
- Data entry documentation
- Organization and efficiency
- Oral and written communications
- Strong interpersonal skills
- Strong analysis skills
- Microsoft Office proficiency
- Fast typing speed
- Office administration
Certification
- Permanent Makeup Tattooing - January 2022
- Blood Pathogen Safety Certification - January 2022
- Smart Serve Certification - May 2025
Timeline
Bartender
Goldies Bar
11.2023 - Current
Credit Analyst Agent
Alterfina
01.2022 - 08.2024
Administrative Assistant + Accounting Support
Corbeil Électroménagers
06.2018 - 12.2021
Retail Sales Associate
La Senza
02.2016 - 01.2017
Customer Service Representative
Atelka (Rogers)
03.2015 - 01.2017
DEP / DVS - Accounting
Pearson Adult Career Center
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