Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rekela Fusha

Oakville,ON

Summary

Dynamic Sales and Customer Service Professional with a proven record of enhancing customer experiences through effective communication, negotiation, and problem-solving. Specializes in driving customer loyalty, retention, and revenue through innovative solutions and a deep understanding of products and services. Experienced in leading, training, and motivating teams to exceed sales targets and operational goals. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Indigo
10.2021 - 01.2024
  • Spearheaded customer account management to ensure satisfaction and encourage repeat business.
  • Trained and mentored new sales representatives, fostering a culture of learning and excellence.
  • Achieved high client satisfaction ratings by delivering superior service and support.
  • Developed expertise in products, services, and market trends, enhancing the effectiveness of sales presentations.
  • Handled transactions accurately, maintaining high levels of financial integrity.
  • Worked on and off in this position, being offered work as seasonal or permanent continuously.
  • Top sales associate all year around.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Bakery Clerk

Fortinos
10.2020 - 09.2021
  • Upheld stringent cleanliness and organizational standards within the bakery department.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Managed product rotation and inventory to ensure freshness and minimize waste.
  • Provided prompt, informative responses to customer inquiries, enhancing shopping experiences.

Education

Bachelor of Arts - Sociology

McMaster University
Hamilton, ON
04.2027

High School Diploma -

St. Thomas Aquinas Catholic Secondary School
Oakville, ON
06.2023

Skills

  • Promotional support
  • Payment Processing
  • Business Development
  • Customer Needs Assessment
  • Product Sales
  • Inventory Control
  • Sales Development
  • Complaint resolution
  • Product Knowledge
  • Advertising and marketing

Languages

English
Native or Bilingual
Albanian
Native or Bilingual

Timeline

Sales Associate

Indigo
10.2021 - 01.2024

Bakery Clerk

Fortinos
10.2020 - 09.2021

Bachelor of Arts - Sociology

McMaster University

High School Diploma -

St. Thomas Aquinas Catholic Secondary School

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Rekela Fusha